We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 2-10 Business days |
Canada, Europe | 2-10 Business days |
Australia, New Zealand | 2-10 Business days |
Central & South America | 7-30 Business days |
Asia | 7-20 Business days |
Africa | 15-25 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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All lovely alv backpack
The quality of the material for the solid four. The child is davolin. The delivery is fast.
Beautiful and comfortable to use.
Great backpack, skates fit!!! thank you
I thought it was going to be taller but it still has a good size very spacious arrived fast
I was very happy to buy this bag, the quality is good and the capacity is great for study The store put cute earrings as a gift, for which Thank you very much❤️❤️❤️
My daughter really liked it. Wears with respect
Cool roomy backpack. Of the minuses-the material is such that everything sticks
If you have a backpack, you will be more like it, because you did not 1,5 the same. Ale yakisno crushings.
Excellent backpack, you can wear and like a bag. Roomy, came very quickly to St. Petersburg (received in five) Definitely recommend!
Of the best shopping of my life!Everything came too well! Before time with your pins and all the photos, they even sent me some gift pearl earrings, love me a lot everything, 100% recommended, the quality of the bag is great!
Super!!!!
It looks small, but it's not (for comparison, I put A3 paper). Very roomy, I like
It seems smaller, but quite roomy, comfortable. Water-repellent. I have nothing to complain about, I came quickly.
совершенно шикарный школьный рюкзак для первоклашки, которая ещё не наигралась в куклы, но уже надо идти в школу
Duge Garna bag! Dietina in the grip. yakisniy material, garne poshtytya. okremo uncle for podarunok. I recommend to the store.
Not bad but a little small for my daughter in CE2.
It's very nice the backpack, it's like it's in the pictures and it came a week before I said it.
Excellent! And bears and badges included
Good afternoon! Just a minute ago I came back from five and very happy, the backpack is incredibly cute. Everything corresponds to the description and pictures. It came in 5 days, delivered to the nearest house five. At first glance it is small, but when opened it becomes roomy. Took with accessories this bear about with a palm, a head of bears and badges. At first I was afraid that one was damaged, but all well it was a protective film. All have a good day, I wish to lie in the Genshin (◕ᴗ◕✿)
Очень быстро доставили. Полностью соответствует описанию. Вместительный. Спасибо за подарочек.
Great backpack. All stitched smoothly, threads do not stick out, zippers work, pockets side large comfortable, the backpack itself is light. Advise
Backpack quality, the fabric is good, as a gift came carnations pearls. Inside is made very well, a lot of pockets and compartments, also outside there are two departments for bottles, on the back there is another small compartment on the lock. It came quickly enough as this delivery plus, in general, the product is very good you can take to school, but only if you do not put too many textbooks, I think the straps the straps The backpack itself is roomy, it is happy that it looks not big and neat. Order or not decide yourself, but I think that it is worth ordering. *:・゚✧(= ✪ ᆺ ✪ =)*:・゚✧ ✧
Is beautiful
Super sweet little bag