SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 2-10 Business days |
Canada, Europe | 2-10 Business days |
Australia, New Zealand | 2-10 Business days |
Central & South America | 7-30 Business days |
Asia | 7-20 Business days |
Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A bit wrinkly and less stiff as the picture. I assume it’s due to shipping handling tho. All the pins and keychains are included which is great! Just like the pictures.
Very nice
Came for 5 days, my daughter liked it, a quality backpack, I recommend a producer.
Пришёл рюкзак в хорошем состояние
It's beautiful.
しゃしんのとおりかわいいです。
Super cute backpack. Roomy with a bunch of pockets, as I love *:. O (≧▽≦) O.:* ☆
Great backpack.
Just what I was looking for! It folds very flat because the material is not bulky, but when you open it up it is surprisingly roomy inside. Perfect for a trip where you pack lightly and only want to bring a rucksack.
The order came very quickly. Earrings came as a gift
Good backpack, came in 5 days by courier. All the badges were covered with protective film. As a gift, the store put earrings
I very much bought this backpack • • • рюкзак backpack very roomy and milᴥ︎ in the kit are three badges (on them a teddy bear) teddy protein teddy bear and cute serezhe꧁ляstraps are very well adjusted in front of three pockets ^ ^ • • • ^ One of them transparent, on the back It is very convenient there you can put the phone and money and get from there you can not remove the backpack inside a large pocket and two smaller. On each side there are two roomy pockets. Price (1200) just distinctive ꧁꧂i advise everyone ฅ ^ • ﻌ • ^ ฅ
The goods are like good, but the problems were with delivery. He came to the delivery service and did not come home, but then we solved this problem and everything was settled. Thank you!
Nice backpack. To the Irkutsk region. Delivered in 11 days.
perfect size! not too big or too small
Супер !!!
super cute!!
Funny backpack. Put all the bears and badges + earrings. But on the photo all the same looked bigger (
Perfect
It came earlier, everything is intact. Also awarded a pleasant bonus. Just a lovely backpack
Backpack cool, roomy, but the quality is average. It's gonna get wet fast. My daughter liked it. Super fast shipping. In 5 days. I am surprised
The goods came quickly, the daughter is happy.
Great backpack
Great backpack!! Madly cute
Looks just like the picture. It’s very cute and bigger than it looks. Please like for points!