SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 2-10 Business days |
Canada, Europe | 2-10 Business days |
Australia, New Zealand | 2-10 Business days |
Central & South America | 7-30 Business days |
Asia | 7-20 Business days |
Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I really liked the bag, delivered in 2 weeks, the goods are satisfied, everything corresponds to both color and description
2% feeling sad for some reason. The quality of the sound, the zipper condition, the shape are all good, but it is too light (weight: about 380g) the feeling and the regret that the fabric was a little thicker.
Conform to my order, good quality. To do with time.
Nice travel bag… holds lots of stufff
Its really good quality and just like in the picture! It’ll be perfect as my school bag and I cant wait to actually use it in school!
все отлично!
Very Nice, the size is perfect for someone who doesn't want a big bag (school type)
It's smaller than they say but very good quality!
As you imagine, big a lot of space and good quality
Fast shipping, outside bailed out but otherwise OK
Great bag, good size and well made.
מדוייק fast and
I liked it very well!!!
The goods received thank you very much, the bag is excellent
Perfect, it's the 2nd one I've bought, I use it to travel, it's perfect, it's very big, you can store lots of things in it when you're wandering around a city.
All right, he came soon, made from missing some inner department like for pens, but overall I'm happy
Полностью соответствует описанию. Хорошего качества. Очень быстрая доставка - 10 дней с момента оплаты. Fully matches the description. Good quality. Very fast delivery - 10 days from the date of payment.
Good product as described! The bag is good! I'm satisfied!
Nice bag for good price,fast delivery.
Отличная сумка, очень удобная и легкая. Легко влезает несколько контейнеров с едой, много удобных карманов, пошив очень хороший, нигде ничего не торчит и замки отлично работают.
Item is the same as described, it arrived very quickly to Chile. The color is correct and the material is good!
Very good bag. Many spaces, good size. It is canvas, very practical and beautiful. Just like the photo.
The hanging tape buckle, it's like a little rusty. Has different shades of color. The stew is not all good. Quite frayed.
Very good product, has several good size compartments
Bag top quality and beautiful