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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 2-10 Business days |
Canada, Europe | 2-10 Business days |
Australia, New Zealand | 2-10 Business days |
Central & South America | 7-30 Business days |
Asia | 7-20 Business days |
Africa | 15-25 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (86) | |
4 Star (12) | |
3 Star (0) | |
2 Star (0) | |
1 Star (0) |
Looks good quality, simple but well made.
Fast delivery and good quality
The backpack is of good quality. Price quality corresponds. I advise.
My niece sincerely charms me too❤️ Wide for school and Hardy I will buy again
Thanks
Looks good quality
It took me enough to arrive but they look resistant and wide, it is quite beautiful
Well, it is somewhat thin but it is very spacious and if it is approved of water, it is great
A little small for what I expected, but for others everything very well. Well finished, and with good material. Recommended✌
bien
It is very nice, I thought it was bigger but the size is fine, it looks Hardy, it was for someone else and the shipment took about three weeks, it arrived very well... Thanks
Super, quality backpack, and very fast delivery
Good backpack, but expected the fabric to be more dense. The child likes it, that's the main thing.
Thank you. Thank you. Very bom product. Received Today just before the start of the school year.
Thank you very much for your bom and great work. Package received today.
I love this bookbag
Fast delivery and quality also thank you
Great backpack, thank you very much for the goods.
Great
A wonderful briefcase. Daughter was satisfied
Good quality!
nice bag
Excellent Product
1000000/
Good