SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I find it very useful as you can put both electronics and clothing in the same backpack. Perfectly suited for a one-day business trip.
Excellent backpack
Under the gadgets. Smooth Shof
Super workmanship.
A small defect on the outside of the backpack, and everything is fine.
Very very satisfied, arrived in 10 days
Excellent. Super recommend for work and an average size of items
good quality, i appreciate, definitely a good product am satisfied
conforme
Comfortable backpack for city and travel, recommend
Super nice bag! 16-inch laptop fits in just fine. Looks just like in the places of the store. Very, very happy about it. Delivery to NL super fast! Something in a week.
Really good quality, price and fast shipping
Excellent quality. Bought for motorcycle riding. All Super
Life looks even better than I thought. Delivered in 4 days to St. Petersburg, shaved in five in 2 minutes. Since I'm very lucky in life, the next day after the order there was a discount of 400R .... Well, come on, thank you that the goods came whole and in itself very high quality
Excellent backpack, came in five very quickly. At the box office, they did not know how to get a receipt code. The result is that you need to download the application, register and there to find this issue code. The backpack itself exceeded expectations. Unfolds easily and confident The pockets are too deep for me. Better be more and less in depth. Pleased with the pocket on the strap. It is not quite clear where to get the key for the lock (on the side of the code lock). The store is sociable, before ordering, all explained by size
Identical the photo! Quality finish, recommend
The backpack is very well made. Delivery to Latvia 2 weeks. I recommend it.
Ya eh bought 4 and I always love these backpacks, sirvem for everything
Быстро пришел, портфель суперский. выглядит бомба и качество хорошое. Не было запаха Китая. ноут 17 дюймов легко залетает. много вместе внутри. полюбил с первого взгляда. рекомендую к приобретению
Great!
Excellent quality backpack, satisfied with the product
Good product, exactly meets the description.
very nice
Very cool backpack, quality. I recommend the store and his product. I will gladly order more
Backpack, just a bomb... But came with a scratch.