SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
2-10 Business days |
| Canada, Europe |
2-10 Business days |
| Australia, New Zealand |
2-10 Business days |
| Central & South America |
7-30 Business days |
| Asia |
7-20 Business days |
| Africa |
15-25 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful I loved the material, the color beautiful
bagpack is big; I removed the designer tag in front
good
Simple worth the money! The Stand
Excellent backpack: easy, just weightless, roomy, stylish, comfortable-Super! Thanks to the store. Recommend!!!
It looks more stronger on pictures. Good quality and has a lot of pockets. Good choice for everyday using. Would be great to have more stronger back and down sides.
Shipping fast. Given the price, this is a beautiful backpack. Excellent size, many pockets. In the outer pocket of the tablet 10 inches took with difficulty. The length of the tablet with a cover is 25 cm. The quality of the backpack is good, there are no complaints. Color and material are excellent. I am very pleased with the purchase.
Nice, solid and well-made backpack. Such hard buy marketach or other stores. Fast shipping and delivery. For this small free. Recommend salesman and goods.
thanks
Good product arrived early already tested very good recommend store
hermosa
Looks nice,
Wow.
Excellent product
perfect
Excellent, fast and punctual delivery following the COVID-19 guidelines
Very beautiful and durable…. Really recommended
Fast Delivery (12 days) super, good quality bag
Everything is fine!!! Thank you dear store and good luck.
Good quality, seams and zippers good, well sewn, no loose threads, very happy, recommend store, has arrived very fast
It's arrived quickly compared to other orders I 've made, it's just like the picture, the fabric is finite but for the price you can't order more, SUPER glad I love it
I arrive in good condition and quite fast
everything OK with package ...
With the product did not communicate, but the bag itself is very good quality, the seams are even, the threads do not stick out anywhere, everything is exactly and the package is sewn, too
As for me, the optimal size and ergonomics. Well, a pretty briefcase. Thank you!