We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (36) |
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4 Star (2) |
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3 Star (0) |
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1 Star (0) |
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Product came very quickly 15 days product excellent put five store recommend clever high pilot thank you!!!!)
minkšta oda,yra biski kvapas. atejo per tris savaites
Perfect, my daughter will love, very beautiful flawless pointing, arrived on time, am satisfied and recommend. Thank you
Excellent sewing quality, chic appearance. The skin is soft, without smells of chemistry. Delivery to Ukraine by customized parcel, in 45 days.
It doesn't enter a folio size folder, it's smaller than it says. Still pretty and good quality!
Beautiful! With a gomilla for gift hair.
Thank you
The backpack is excellent, though it went for a long time. but I put all the stars, and I recommend.
Spasiba balshoe eeks panravilos. Classifier❤❤❤
Very nice bag, I am very satisfied with my purchase
The backpack is soft, neatly packed and good. Lightning works smoothly. You do not look, but roomy. I'm happy with the purchase. The wife will appreciate and reward dinner.
Darker than in the photo
Très bien
All OK!!!
Excellent backpack, very satisfied with the purchase. Roomy, inside two departments, outer pockets are shallow, the straps are long, adjustable. Nowhere torn, everything is neat, the threads do not stick out, there is no smell. The book is placed 21-30 cm, the A4 format does not fit a little. Delivery took a month to St. Petersburg. As a gift, the store put the hair band, thank you.
This bag is great and is wider than I thought which is perfect. It fits everything and more. strong material and comfortable fit.
It came quickly, the bag is roomy and qualitatively made. No smell
The backpack is quite large and comfortable, the leatherette is soft, the accessories are good, the stitches are even, the sizes correspond to the claimed. But. In the pictures, the straps of the backpack are completely from the suit. leather, and in reality the skin is only on one side. The lining is made of rustling as a paper material, although when using already and do not notice this
Cute backpack, two compartments, many pockets
Very long shipping.
Packed qualitatively, the product is as in the description.
Normal backpack
Gave a very long time and even opened a dispute. Very lucky that during the dispute the bag still reached. I understand that the store can not control the delivery in full, so 5 *
Nice bag love it.
On the Road 67 days. On the road, she merged with another product and arrived together. The bag was packed in a pup. As a gift, the store put a hair band. The seller extended the buyer's protection in time. The product corresponds to the description. The spouse is happy. Seller recommend.