We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 2-10 Business days |
Canada, Europe | 2-10 Business days |
Australia, New Zealand | 2-10 Business days |
Central & South America | 7-30 Business days |
Asia | 7-20 Business days |
Africa | 15-25 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (79) | |
4 Star (6) | |
3 Star (1) | |
2 Star (0) | |
1 Star (0) |
All in good condition
Roomy, did not break for a year of daily wearing. Lightning is also in place, although sometimes it was stuffed to the edges. Super!
Good quality.
Пришёл за недели 2-3. Полностью соответствует описанию.
All OK
Convenient backpack, the quality is pleasant. I came quickly.
Очень понравился. Качество хорошее. Пришёл за месяц до РБ.
Very cute, like.
Very light and youth. The quality corresponds to the description.
Delivery was carried out through savings logistics, very quickly, even very quickly. The order came in excellent condition. Thank you to the store for the quality packaging! Advise!
Backpack liked, sewn qualitatively, delivery 10 days, store recommend
Krasny Batoh. Skvely material. Pekna Barva. Velky, prostorny. Diky.
The backpack is very roomy, for the school is quite suitable)
рюкзак прекрасный.в точности как на фото.много карманов,по качеству норм. замочки правда хлипенькие,но буду молиться, чтобы они не сломались торчало какое-то дерьмо(фото 4),но насрать, а так все круто.10/10,лучший,нежный!!и хороший(но не такой как юлик и кузьма конечно))
For school is not enough... textbooks will not fit.
всё здорово! посылка пришла очень быстро.
Cool backpack But I thought that it would be darker and more, but also so simply wonderful✨
The backpack is good. The fabric is dense, a little thread stick out, but it's OK. Inside the departments with pockets and behind one pocket
Portfolio cool, convenient, as a gift put the badge, came quickly <3
It came very quickly! The quality is excellent, the backpack is roomy and beautiful
Good one. I did.
Same as in the photo
Заказ шёл примерно 2 недели. Упаковано хорошо. Сумка соответствует описанию. Достаточно много карманов внутри и снаружи. Более подробно смотрите на фото. Рекомендую к покупке
Sending and delivery is fast, not by mail, literally a couple of weeks. Quality is good. Zippers very gently open and close. The inner part is divided into two departments, in the "Partition" 4 more pretty deep pockets. Two side "for the bottle", one in front and one on the back of the backpack. In general, very satisfied. For such a price-a fairy tale.
very beautiful bag, fast delivery