SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||2-10 Business days
||2-10 Business days
|Australia, New Zealand
||2-10 Business days
|Central & South America
||7-30 Business days
||7-20 Business days
||15-25 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Large and good quality backpack. Perfect for traveling. The color is very beautiful as seen in the photos. It has many compartments that facilitate the distribution of luggage. Strong Anchors and straps. Feels comfortable on the back.
Very good suitcase, cute color, you can fit the necessary
Honestly I really like this bag, fast delivery! ❤️❤️❤️❤️❤️❤️❤️
Great backpack! Lightweight and roomy
I liked it a lot. Good waterproof material, firm. Good store. Thank you
It is very soft, I expected it to have a bit more body
I love it, the material is good and it's big
Received in good order and condition.
fast shipping, but i'm not very sure about quality, will see how long it lasts
Beautiful, good quality.
Looks very nice
Superior quality contains lot והגיע fast recommend
Sturdy and useful. Was delivered super fast and quite impressed. Very ideal for small trips or gym. There are so many compartments for many things. Have to carry to trips to understand better. However, the blue looks more grey than blue. So if you are looking for bright blue, this wasn’t it
back pack value to the price paid
Arrived very soon and I recommend it. Of the best purchases I 've ever done. Very beautiful color, large and good quality. Better than I expected.
The backpack is large, very roomy, but the fittings look unreliable (
The backpack is roomy, there are many pockets and the fabric seems quite good. Quality of tailoring for C grade. But it's inside. Everything looks neat outside.
Is the third I buy, I recommend
Zippers have begun to break after just a few weeks, otherwise it's been a great purchase.
Like it very much, the quality is excellent