SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I recommend, very quickly came the order, it was perfectly packed even a backup packaging bag with a zippy buckle. The backpack of very good quality fully corresponds to the video. The pocket on the strap is designed for a small phone 10 cm, it's a pity I would like the size of the pocket a little more so that they moisture more recent phone models.
In appearance, good quality. Threads do not stick out. The lining is thick and durable.
A gorgeous mini backpack, then what is necessary for everyday life.
Very cool!!! Everything is as described!!! Delivery to Novosibirsk 8 days! Thank you very much!
My son liked the backpack.
Excellent backpack, even exceeded expectations! Delivery took only 5 days. Excellent, I recommend!
I have been using backpacks of this format for about 10 years, this is the third, it lasts about 3 years with almost daily wear. Pictured comparison with an old backpack (left). In the new one, it seems to me, there is a flaw, the "zipper" which on the pocket on the back does not cover the strip of fabric, which can lead to scratches of clothes with a "zipper" lock. And so very comfortable backpack, the fabric is thick enough. 13 "laptop fits inside
The bag is excellent)) took the largest, very roomy. Delivery to Murmansk is very fast
I like it very much. delivery is fast by courier at home. The size is medium, the A4 folder and the 11-inch iPad are placed in the large compartment. In the additional compartments there are pockets for small things. The phone pocket on the belt for modern smartphones is too small, but you can put the keys and pen. Very satisfied. Thank you.
Great store, fast delivery. Nice to deal with like this!
It's all good. Quickly delivered from a Russian warehouse. Calmly fits 13-inch MacBook Pro in the case. There is a 19-inch version of this backpack, the laptop barely fits there.
Cool backpack, sewn well, many pockets, brought quickly. I recommend it.
At 10⭐! The quality is excellent. Externally it looks more expensive than it costs. Functional and practical. A piquant detail is a red zipper on the outer pocket. I'll order a second bigger, excellent backpack for travel, as a hand luggage, for those who do not carry a bunch of unnecessary. The most necessary, feed for the dog, water, etc. Fit perfectly.
The bag is beautiful, even the laptop fit, everything is well thought out and convenient, the delivery is fast, The Courier has brought, thank you for the product!
The delivery is fast somewhere within a week arrived, I take it a second time, before that I took about the same black 19 inches a year ago, I don't seem to see a difference here, but simple is good, sent it instantly, didn't have to communicate
Very good attention and speed I arrived earlier than agreed
Excellent backpack, everything, as in the photo
Great backpack. Very comfortable. Took specially small to replace the usual. The container is placed. A bottle of yogurt is placed. Quite a convenient pocket on the back. Delivered quickly. Cheats for the day somewhere. Advise.
Top, equal of the ad
Delivery sooo fast, for 1000 km in 52 hours. Quality is good, super! Ordered with a USB port, but without it you can and cheaper. Ordered a black bag, and the lining in it is gray. Focusing on the reviews ordered 19 inches. It comes in three and a half times and so on. Hard and hard. I will order less than 17 inches and gray with a gray podkladka. on the photo a backpack for 10 liters, a bag for 9 liters 19 inches.
Cool, took 20 inches, compared with a qeuchua backpack, it feels like 15 liters. The quality is very good, the organizer is a bit of a question, and the wire is charging, but the whole is a lovely one-piece. Pluses that I noticed for myself-my back does not sweat with him Feels easy Everything is convenient, high quality, and, it would seem, enough. Here the most correct word will be. Cons: He's right-handed. On the webbing of the cards, it has a zipper only on one side of the strap, it is already inconvenient to carry the strap under the left hand. Also the bottle/umbrella from the side pocket will fall out if you hook the strap. Seems to have this function, but in fact it is useless.
Everything as described. Good article. Thank you. Thank you.
I am satisfied quality material! Fast delivery!
Backpack fire. All as expected.
Awesome. All pockets you need.