SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The backpack is super. And not big and not the smallest thing. Comfortable. Bomb.
I order the second time, the first with daily use lasted 2 years.
Bag Super!!!
Fast shipping. Quality is super!!! Thank you very much.
Very good quality, the product is totaly conform to his description (and even better !) and it was send quickly (in the new 24h) I recommand this store
The backpack is excellent, the size is optimal. Ordered 20.11.22 received 11.11.22. Backpack without marriage, everyone is satisfied. Thank you very much to the store. To buy we recommend.
All as described. Backpack lightweight, functional, comfortable and, +++, arrived quickly. Thank you!
Norms
Convenient for cycling
Dense material, plastic zippers. In general, it is done competently. In 19'. Everything got in. It is worth taking definitely!
Excellent quality. The fittings are whole. Happy with your purchase
Arrived in just 10 days, the product and its measure coinside with the indicated in the photos, it came without any damage and the material feels good quality, it is more spacious than it seems, I recommend it.
Great high quality bag!! arrived really quickly and my daughter loves it!! recommended store
Super
Backpack is just a bomb!!!!! What you need Large, roomy. Recommend.
Backpack is just super!!!! 100% recommend!! Cloth is dense, lining is quality. Sewing the complaints. The size is excellent. Delivery with full tracking 9 days. I recommend prrdavza and shop!!
The bag is super. Well made. Its money is absolutely worth. I found no flaws. Delivered quickly. When everything suits, there is nothing special to say. I recommend it.
Perfect top quality I will order another Again
Very fast delivery. Product of good quality and good size. I chose the 20' and I am very satisfied.
Backpack fire!!! Very high quality, roomy with a USB cable... just super, not a purchase! Thank you so much
Very good, large. Seems to be good quality material.
Cool backpack. What they wanted. Thanks brothers. You're great.
Everything came up fast enough, somewhere in 2.5 weeks! Quality worthy!
The backpack is simply chic. The previous one, faithfully, served 7 years, but the zipper could not withstand the overload and stuffing the backpack to the eyeballs .. Took the maxi, the plump folder A4 now fits the little girl into the little girl, the middle one included a thin one and then had to crush the corner. The quality is just fire, I hope not less than the previous one will last!
I liked it a lot! Fast shipping and product has great quality