SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The backpack is simply chic. The previous one, faithfully, served 7 years, but the zipper could not withstand the overload and stuffing the backpack to the eyeballs .. Took the maxi, the plump folder A4 now fits the little girl into the little girl, the middle one included a thin one and then had to crush the corner. The quality is just fire, I hope not less than the previous one will last!
I liked it a lot! Fast shipping and product has great quality
Nice bag. Sewn on the conscience, departments a lot, the capacity is excellent, the length of the belt is sufficient. Purchase is satisfied, thank you.
Excellent shoulder backpack, certainly not similar to the Balang handbag that I had before, the function of compartments is worse for me personally, but in comparison with ordinary backpacks, this is what the doctor prescribed for daily use. The delivery is very fast, the store is clear, the answer is brief, I recommend it. I took 19 size, this is the average size of the model of this company.
The product arrived without problems and very fast, I agree with the purchase
There are many places to put here and there, and the quality looks good I haven't seen it outside yet, but I'm looking forward to it
Perfect quality! Fast shipping.
Great backpack
Cool backpack. In size, what you need. Shipping to door
The product fully corresponds to the description, the food tray approximately 15 to 25 stands up horizontally without problems, for this and took, the purchase is satisfied, it came earlier for 2 days than than than russian Post well done delivery to valuiki under fire on send class
Great backpack!!!! Quality material, sewn neatly. Very comfortable!!!!
Super and material backpack I recommend
Top quality! In 20 'good size, not too big, perfect. Delivered quickly, thank you.
Perfect backpack I took the size 19 and in the largest pocket fit the A4 sheets
Great backpack! Quality, comfortable, many departments.
Ok quality
Size and color exactly as in the ad. Many compartments for storing belongings. I liked it very much.
Totally True her description, using some time and being very helpful
Responsive store. Great store. Advise
Nice Backpack but missing a hook for keys.
The quality is good, but the backpack itself is quite small, my lenovo-330s is 14 inches just barely fit (I think for 11-13 inches with thin frames or for things to train in the gym
Nice bag
A good city backpack for your money, to Moscow 11 days from China. The strap is a little short, and so everything is fine. It is a pity that USB is not 3.0 (
Very cool!!! Everything is as described!!! Delivery to Novosibirsk 8 days! Thank you very much!
My son liked the backpack.