SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||2-10 Business days
||2-10 Business days
|Australia, New Zealand
||2-10 Business days
|Central & South America
||7-30 Business days
||7-20 Business days
||15-25 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I like it. The quality is excellent. The size is the same. On the dog sits perfectly. Recommend.
Excellent quality and all size is OK
The store is good, it was sent quickly, it came quickly. The jumpsuit is cool, well sewn, beautiful. Took a large 6 kg of toy terrier on the size grid XL, should just come up, later we will try on, add the review.
Cool overalls! beautiful, the quality is good. On bolonku 6 kg size XL came up perfectly
A little bit big. For a warm winter.
Good, the plaschevka is dense.
It came very quickly! Thank you
Before Siberia delivery 3 weeks, York 2,4 kg perfectly sat, quality is good
Everything is super! On Spitz 6 months is great, but I hope grow up!
It's all in time. Even before. Everything came up, size. Thank you store.
It came very quickly! Excellent quality!
The jumpsuit is of excellent quality. Easy to wear. The chishka likes it. The order arrived very quickly. Thank you :)
Well sewn. The truth is thin for winter
ARC class kombienezon
At Jack Rassal just right what you need.
Overalls are excellent, warm, but on girls. We came to write something down. To the store Thank you very much for the fast delivery, in addition, brought the courier with delivery. Thank you so much. Overalls and seller recommend. The overalls correspond to the dimensional grid, order.
Combez came quickly. I took it to SDEC. The size approached.
Very cool, I recommend. I did not communicate with the store, the product came before the deadline.
Instant delivery, less than a week to Moscow. the overalls are good. just Doha. I took the zvergpincher, the size of XL. very beautiful color, dark blue. Thank you to the store for fast delivery and quality goods ..
The goods came quickly. The size approached.
I came quickly. quality is good, but in cold weather will not go, miss, although inside the fish fur. at 0 + 5 is not lower.