SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 2-10 Business days |
Canada, Europe | 2-10 Business days |
Australia, New Zealand | 2-10 Business days |
Central & South America | 7-30 Business days |
Asia | 7-20 Business days |
Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My dog is 1.6kg and clothing fits well! (A bit bigger but she still can use it)
The suit is warm, but it is necessary to fit our figure. Very wide gate. On the Pope, you need to insert an elastic band both behind and in the neck. Very open stomach, for the girl we will finalize, warm... Apparently not under our breed suit, but we will try to correct
Výborne, teple oblečenie. Perfectne sedí na môjho psíka.
Šuo jaičiasi nephrogiai… neatitiko galinės kojos…. Nebali paeiti, Gal čia skirta ilgesnių kojššuniuhui… per siauras, dydis 16
Super top merci
very good quality
Very warm and beautiful. Recommend.
Suit cool without sticking threads and other flaws
Pidishov rozmir is just gorgeous! MI is important 3,400
For our B & B 3.5 kg rosemir 12 pichishov idealnaya. Yakyust is good, priyshov is good
Size 12 is perfect for a 3.5 kg Chihuahua. Delivery to Ulyanovsk in 3 weeks.
Nice jumpsuit. Last year I wore black the same, in this took a red. On the neck 30 cm, about the chest 43 cm came 14 size. In last year's only the letters were washed, but in general it was perfectly preserved. It is convenient that the Belt and collar are not needed, there is a ring.
On that terrier weighing 2.300 and 28 cm on the back a little more
Great combo! Arrived in two weeks, high quality, bright, very comfortable to dress. The size matches the table. I have mini Snee, 6 months, weight about 2 kg.
Super fast delivery! There was a problem that the store quickly solved! I am very satisfied with the service! Prosperity to the store)
The harness attachment came off right away as soon as I touched it..but without it it is still usable and you can use it..the same happened with the other jacket coat when I ordered for my other dog in 12 and got it on size 14. For her the size 10 suits her perfectly
So all the rules, but instead of blue came black.
Vry nice ubranko, well sewn, warm. Pinczer Miniature 3 months (3.5 kg) size 12 matched perfectly.
Excellent thing! Thick sintepon, bright color. Built-in harness, knitted cuffs, the quality of tailoring-everything is on top. Thanks to the manufacturer. With the size surprisingly guessed)). I recommend the thing definitely.
This little snowsuit is perfect and fits perfect and keeps her warm ❤️
It is pre-war with kombenizon TA shvidkoy delivered! 3 The store did not hurt, ale is pre-war with the goods that ship. Walk on the courtyard, the kombenizon and MI were in the middle of the city with a mix of roses, the city of rosemmiv. Great uncle!!! Obov 'yazkovo I will lock the ground at tsyogo seller!!!!
My dog fell in love with this suit. Very comfortable, does not rub anywhere. For the first time ever wants to walk so well in clothes
2kg.
My dog 4.9kg ,neck-tail 38cm ,chihuahua yorkie mix size 14 perfect size!!i thought dark red . But so cute!
I ordered our zvergpincher, by standards like 14 size, weight-5,5 kg., overalls are cool, but back to back. Quality was pleasant, soft cuffs on the paws, should be warm. Most likely I will order now one more, only a larger size. For cvergpincers I recommend taking a size of at least 16, because 14 is small.