Packaging Details
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 2-10 Business days |
Canada, Europe | 2-10 Business days |
Australia, New Zealand | 2-10 Business days |
Central & South America | 7-30 Business days |
Asia | 7-20 Business days |
Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool backpack! The delivery is very fast, the courier to the door!!! Thank the seller for the product, prompt, always in touch!!! I recommend it. I will order another one in another color!!!
Very good quality, I am very happy.
It is very beautiful, something heavy but from the material I imagine it is normal
100/10 price quality ratio. It is a high quality backpack, as the description and order arrived in less than two weeks. Without a doubt of the best purchases I have made.????
Very good quality is like in the photos many pockets amooo
This backpack is excellent, I loved it. It is a size S version, which unlike the size L I bought on another website does not have the space for the bottle on the side, however, this has a pocket that allows leaving frozen things. It is very comfortable, I already used it on a trip and I filled it and the weight is not felt so much since the sleeves of the backpack are very well padded. My computer is 17,6 inches and it enters this backpack perfectly. I measure 1.50 and the backpack suited me, since the size L was very long. Another detail is that if they throw shoes in the base compartment, this will take away space in the main pocket, but there is no problem since at the same time this serves as a separator. It's just the best travel backpack.
Excellent backpack fit many things and it is comfortable. It is padded on the handles of the brqzos and the seams are very good quality
Very fast, good quality. I loved
Good quality. It's fast. Thank you very much
Happy with the product, it is as detailed in the publication.
I loved the quality of the product. I arrived before the scheduled time. I recommend it
Great Backpack, good material and fast delivery
The backpack is very cute, the lilac color is beautiful and washable. It has many pockets, it is noticeable that it is good quality. The measures correspond to those indicated. I recommend 100%
I loved good quality has a lot of space and super fast shipping
Super backpack, pocket humming, a port for charging the work, elegant, well-sewn, in the center anti-double protection, probably it looks good, the sliders are all OK. Fast delivery. Thank you. I would definitely recommend.
Received before the date indicated!! It looks very firm, it's padded on the back has multiple closures and the backpack USB works perfect.
Very good backpack, meets the objective.
Very good quality, I recommend it 100%
Excellent quality and delivery time, now my wife travel with the backpack but it is very spacious and perfect for travel
Same as the photo, excellent shipping
Perfect!
Excellent very beautiful and good material
Very roomy, has thermal water bottle pocket, shoe compartment, computer, waterproof pocket. I can't see the time to use :)
The backpack is very good quality, please be delighted
Excellent material highly recommended!!! I exceed my expectations, as described