SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Locks are very good. Quality too. The charging cord did not check. 19 dumos just a small backpack. There is a pocket in front.
Very good bag! But I will send it back because too small, otherwise the seams are made very neatly, the nylon used is of quality, you can go with your eyes closed for this article!
Totally True her description, using some time and being very helpful
All is well. I'm happy with everything, thank you.
Responsive store. Great store. Advise
A good backpack is strong for documents just suitable.
The quality is excellent, it came quickly to Balakovo
I liked the backpack, it has a spectacular design, the ame, arrived in 14 days, the description of the item is accurate. I recommend
The backpack is cool, took 21 sizes. the MacBook 16pro climbed, there is plenty of space for 13, everything is in the photo.
Nice bag. I bought even more .. The previous 19-inch served as faith and truth for three years. And still serves, but does not fit all that I wanted. The manufacturer Many thanks for the quality goods.
Nice Backpack but missing a hook for keys.
The quality is good, but the backpack itself is quite small, my lenovo-330s is 14 inches just barely fit (I think for 11-13 inches with thin frames or for things to train in the gym
Nice bag
Bomb line all smooth came quickly
I got to Postamat in two days. The bag is gorgeous. Sewn neatly, threads do not stick out. Tired of the fact that simple shoulder bags when walking fast constantly knock on the legs or ass. I decided to take something like a backpack. Inside there is a USB wire for connecting the power bank, and outside the socket for connecting the phone cable for charging. A lot of pockets and compartments. Even on the strap there is a pocket with a zipper, a loop and a place to hang glasses. Definitely worth your money.
A good city backpack for your money, to Moscow 11 days from China. The strap is a little short, and so everything is fine. It is a pity that USB is not 3.0 (
The backpack came to Tambov in a Postamat for two weeks, the description corresponds, no complaints.
Excellent Small size backpack.
It came in 13 days, in the forest Sverdlovsk Region. Norms backpack, but expensive because of this 4 stars. Bought with domes for 1135 rubles
In general, a good backpack, but! I found a more thoughtful from the firm Kaka (exactly so called, not funny). What this backpack loses: 1. a couple of credit cards can be placed on the belt in the pocket. On that backpack in the pocket is a smartphone in the case 2. compartment for the wallet (behind the back) in another backpack with RFID protection, unlike this. 3. that backpack is cheaper. So, if it does not confuse the name of the competitor's backpack, I recommend looking the other way. So, to buy, frankly, I do not recommend, because. There's better for less money.
I recommend, very quickly came the order, it was perfectly packed even a backup packaging bag with a zippy buckle. The backpack of very good quality fully corresponds to the video. The pocket on the strap is designed for a small phone 10 cm, it's a pity I would like the size of the pocket a little more so that they moisture more recent phone models.
In appearance, good quality. Threads do not stick out. The lining is thick and durable.
A gorgeous mini backpack, then what is necessary for everyday life.
Very cool!!! Everything is as described!!! Delivery to Novosibirsk 8 days! Thank you very much!
My son liked the backpack.