SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I liked it a lot! Fast shipping and product has great quality
Nice bag. Sewn on the conscience, departments a lot, the capacity is excellent, the length of the belt is sufficient. Purchase is satisfied, thank you.
The product arrived without problems and very fast, I agree with the purchase
Cool backpack. In size, what you need. Shipping to door
The product fully corresponds to the description, the food tray approximately 15 to 25 stands up horizontally without problems, for this and took, the purchase is satisfied, it came earlier for 2 days than than than russian Post well done delivery to valuiki under fire on send class
Great backpack!!!! Quality material, sewn neatly. Very comfortable!!!!
Great backpack! Quality, comfortable, many departments.
Size and color exactly as in the ad. Many compartments for storing belongings. I liked it very much.
Totally True her description, using some time and being very helpful
Nice bag
A good city backpack for your money, to Moscow 11 days from China. The strap is a little short, and so everything is fine. It is a pity that USB is not 3.0 (
I have been using backpacks of this format for about 10 years, this is the third, it lasts about 3 years with almost daily wear. Pictured comparison with an old backpack (left). In the new one, it seems to me, there is a flaw, the "zipper" which on the pocket on the back does not cover the strip of fabric, which can lead to scratches of clothes with a "zipper" lock. And so very comfortable backpack, the fabric is thick enough. 13 "laptop fits inside
Delivery sooo fast, for 1000 km in 52 hours. Quality is good, super! Ordered with a USB port, but without it you can and cheaper. Ordered a black bag, and the lining in it is gray. Focusing on the reviews ordered 19 inches. It comes in three and a half times and so on. Hard and hard. I will order less than 17 inches and gray with a gray podkladka. on the photo a backpack for 10 liters, a bag for 9 liters 19 inches.
Cool, took 20 inches, compared with a qeuchua backpack, it feels like 15 liters. The quality is very good, the organizer is a bit of a question, and the wire is charging, but the whole is a lovely one-piece. Pluses that I noticed for myself-my back does not sweat with him Feels easy Everything is convenient, high quality, and, it would seem, enough. Here the most correct word will be. Cons: He's right-handed. On the webbing of the cards, it has a zipper only on one side of the strap, it is already inconvenient to carry the strap under the left hand. Also the bottle/umbrella from the side pocket will fall out if you hook the strap. Seems to have this function, but in fact it is useless.
Awesome. All pockets you need.
I love an excellent product, I would buy it in all its models, it is already my backpack from day to day.
Excellent backpack, exactly what I wanted, delivery to the Moscow region a couple of days
Hello! In general, the backpack is good: soundly sewn, very many compartments, zippers open and close gently. All the claims I have are subjective. First, if you do not wear it over your shoulder, the backpack seeks to move sideways. It is not very convenient to wear on one shoulder. Perhaps a rigid frame would help, but it is not. Secondly, the strap itself is lengthened. Thirdly, the accessories, although quality in appearance, but Brams when walking. I compare with the Jack Wolfskin backpack-there the accessories do not shave, but the zippers open much worse. In general, for me, a backpack on a solid 4 or even 4 +, and taking into account the price, so in general is beyond any praise. However, the ideal did not reach. I can recommend boldly. Thank you!
Quality is good, I liked the backpack. Took the maximum size. The laptop is 12 inches.
Thank you very well
The goods have come. Delivery as always, but the store here has nothing to do with it. The color is as desired, the quality is higher than the average, there are no weaving threads hanging. Density pleased, not a rag. The size is certainly too small. Although it has taken more, but in China, uarlium goods, Norma.
Everything is super as always. Very roomy and reliable
In Kaluga in 2 days in the field. Aphygny backpack. Took 19. Thermos with a snack to work calmly. And you can also shove everything into your pockets. It does not look childish on my 184 height. Sewn great. On the strap, the fittings are plastic, but they seem to be durable. In General, I am very satisfied. I definitely recommend the product and the store. All good and good luck.
Good quality and good size for day to day or a trip.
Great backpack, delivered 10 days before Norilsk!