SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Received very quickly and as the description
Thank you excellent backpack Beech 14 as a glove entered.
Excellent. Ideal size, quality product. Recommend!
Everything is super as always. Very roomy and reliable
In Kaluga in 2 days in the field. Aphygny backpack. Took 19. Thermos with a snack to work calmly. And you can also shove everything into your pockets. It does not look childish on my 184 height. Sewn great. On the strap, the fittings are plastic, but they seem to be durable. In General, I am very satisfied. I definitely recommend the product and the store. All good and good luck.
Good quality and good size for day to day or a trip.
Have note the speed at which the store sending, on the same day that bought it dispatched. As the product, am satisfied and features match described. Now only time will be able to talk more about the strength and durability.
Everything corresponds to the description, delivered quickly, without damage
It came quickly. Two size 43 sneakers, jeans, T-shirt and two table tennis rackets enter easily! Everything looks good.
Great backpack. Delivery in a couple of days. Respect to store
Great backpack, delivered 10 days before Norilsk!
Super fast delivery and excellent quality back pack..would highly recommend
Thanks, received quickly, but on this, all the joy and ended... Ordered the largest size, but in fact, due to the changes between the smaller and medium size, disappointed... "Shame listen ....,,...!!!!
The backpack is chic, I go with it for a month and there are no complaints about the quality, in general, a very good and convenient to use backpack!
Excellent very good quality I loved and arrived very fast
Very convenient (more convenient than Xiaomi) looks cool, in the 17-inch version of the tablet
The goods didn't come. Seller returned money
Super-fast delivery!
Delivery lightning. Laptop Huawei Mate D16 almost gets in (in the tension zipper fastens) Lightning smoothly cause orgasm. The only negative-there is no internal pocket with a zipper for documents. And so-this is the best sling bag of all I tried with Ali
Excellent backpack, quality at altitude. it is small, for school textbooks will be too small.
Outer fabric is good, dense. Internal-simple. Chose the largest size, but the backpack is not enough. I would buy a backpack with a size of 24'
All as described.
2 bottles of 1 liter are placed. Very comfortable small backpack (took the smallest) perfect size
MSC for 17 days. The bag is good, all the seams are normal, but there are certain shortcomings in the practicality of the bag. Took 19 inches to moisture A4 and it's moisture, only not too thick folder, but I have enough. I did not like that inside the cable yusb is rigid fixed to the adapter, you need it to be replaceable, he's probably gonna break down pretty fast. In addition, you still need an output for headphones-either from the top of the bag or from the pocket on the strap. The pocket itself is small, on a thin phone up to 5 inches, it is located high, almost on the shoulder, so a little uncomfortable. He himself is fat and therefore nothing particularly thick in it can not be shoved, otherwise, all this will bend and rub on the shoulder. Therefore, the pocket itself should be increased and lowered below, on the chest. Also annoying the handle of the snake lock on the pocket, you need it cleaned or fixed, otherwise just annoying, hanging around your neck. I wrapped it with an electrical tape so as not to ring.
Quite a cosmetic bag for boys. A4 can only be put by double. There is no water-repellent surface, although it was written about it. It is better to take 19 inches. Under the denim set is very stylish to take a blue color. In principle, for this purpose and was bought.