SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||2-10 Business days
||2-10 Business days
|Australia, New Zealand
||2-10 Business days
|Central & South America
||7-30 Business days
||7-20 Business days
||15-25 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice backpack. Very roomy. Contrary to my fears comfortable. The goods are completely satisfied.
The backpack is very beautiful and good quality, just a bit small but enjoyed.
A beautiful backpack of amazing quality. Recommend
It's a beauty! Really satisfied! Fast shipping to USA (1 month) and very well wrapped. The bag is very elegant and at the same time casual! It can be used to go to work or for an exit to the mall! Golden details and zippers look good quality! I LOVE IT. And they even sent me a gift: 3 I recommend to store 100%
Us a good, buy without fear, is the second I buy, the first was black, she is beautiful, functional, hold enough thing, the pattern is beautiful, the material is great, flawless
Corresponds to the description. Quality is good. Recommend
Wonderful backpack. Small. Cloth is dense. Neat lines. the store sent immediately. The parcel was tracked. Recommend.
Simply lindaaaaaaaa, perfect, ameiiiii, thank you♥Delivery fou super fast. Hyper satisfied♥
Very much nothing. Just get in there, it's not convenient. One vertical clasp
Very good material quality. It's just like the picture. Well sewn, good terminations, all the perfect zippers. Two side s pocket with zipper and one inner pocket also with zipper. He also came with a little present. I have had No problems with the follow-up, I have been able to consult from the beginning. It took about 10 days to arrive. Very happy with the shop, I'll buy more.
Order placed on 12-10 and received the 03-11 in perfect condition. Great, lots of compartments with their different zippers. It's super good and the store put gift keychains. Thank you!
Very carefully packed, with small gifts, comfortable and nice
Super. Duge Garno. Stylish, mixed multiple.
Perfect and very pretty
Quality, beautiful, small bag-backpack. I really like it!!!
Very not even a bad backpack, I recommend, delivery to the RB for more than a month
Arrived within 9 days to Australia! Love the double zips! Came with bonus gifts. Thank you store!
Рюкзак пришел за 13 дней, вышивка прошита аккуратно. Продавец упаковал товар хорошо, все соответствует описанию.
Packaging and goods were damaged during transportation. Opened the dispute, the money was returned quickly. If not for this situation, then the goods on all
The product corresponds to the declared parameters. Order came quickly. The quality is not bad for such a price. I'm happy. Thank you store.
Received in estimated time, it is for gift but it is very well, brings multiple pockets and is quite wide.
SPB reached exactly three weeks. Quality is very satisfied. All I need to do is sit down. Initially, I did not notice that the main compartment is behind, but I think you can quickly get used to it. In addition to the main large compartment, there are two small zippers on the sides.
Cool backpack, delivered to St. Petersburg in 3 weeks.
I really liked it. As a gift, 2 more keychains were given. Some seams are not very. But in general, the five
Beautiful bag. With many pockets and anti-theft. Reversible and optional strap if you want to wear it or not.