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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 2-10 Business days |
Canada, Europe | 2-10 Business days |
Australia, New Zealand | 2-10 Business days |
Central & South America | 7-30 Business days |
Asia | 7-20 Business days |
Africa | 15-25 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (154) | |
4 Star (7) | |
3 Star (0) | |
2 Star (0) | |
1 Star (0) |
The color is not exactly the same. It's green instead of blue. But it's the fault of the light
Good quality bag. Quickly sent and delivers. Neatly packaged. Happy with.
Very nice thank you
Super. Duge Garno. Stylish, mixed multiple.
Perfect and very pretty
Great backpack! The picture is completely the same, it's all neat♡
A very nice design, although the seams of the joint of the handles are quite fragile. Arrived quickly.
Very nice bag .. com me on the photo .. in addition thank you to the store for the gift...
Nice backpack. Very roomy. Contrary to my fears comfortable. The goods are completely satisfied.
The backpack is very beautiful and good quality, just a bit small but enjoyed.
100% according to the description. Arrived in about 1 month!
Fast and good delivery. Backpack is as described
I order the second time. Good quality, light backpack. Packed was very good, in 4 packs! Recommend!
excelente
Super-fast delivery: on July 15 paid, on July 23 took in the post office. The backpack corresponds to the description. There is a small smell, but I hope that it will fade. All accessories are available: Belt, keychain and as a gift-rubber for hair. Zippers all work. Distortions and sticking threads-no, everything is done on conscience. I recommend with great pleasure.
so cute
It's okay. It's okay.
The order came pretty quickly. The store put the gifts. But I consider the purchase unsuccessful. The backpack cost $10 at a discount. After the purchase, he began to pop up in the recommendations for 4,49 $, and this is a more adequate price for him. The backpack is small, there are many pockets, but they are all very small. Short shoulder strap. There is a smell, threads stick out. As children's summer bags are suitable, for adults-No.
Oh, great. Very good materials and finishes. Comfortable to wear.
very nice backpack and qood quality
Beautiful
Despite the pickup from warehouse was unsuccessful at first, after contacting the store about that matter, I got a prompt answer that they already handling it and that I shouldn't be worried. Also the delayed pickup made the app push the delivery date, but what can I say. Thanks to Great handling on the side of the Seller and the delivering companies I still got the backpack in the original delivery date. So today I am proud owner of this really beautiful backpack of the blackest black I could wish for, with perfect stitching, zippers all working as they should be - qualitatively very good, to the touch gives a waterproof feel on the outside as the description says. Really spacy inside for the size. Came with a cute teddy key-hanger. I really am happy I order it and especially that I ordered from this seller. Thank you for providing goods of great quality. Already looking for more bags.
A wonderful backpack for the summer. Prishyol quickly, beautiful, roomy, can be worn as a bag or as a backpack. Recommend!
Wonderful, just like at the picture. The delivery took exactly 1 month to Bulgaria. I like it very much. Thanks for the gift.
Cute backpack. Made of waterproof fabric. The fabric is a little shiny in the light. Very convenient weight distribution. Embroidery was a little worse than I expected.