We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 2-10 Business days |
Canada, Europe | 2-10 Business days |
Australia, New Zealand | 2-10 Business days |
Central & South America | 7-30 Business days |
Asia | 7-20 Business days |
Africa | 15-25 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (162) | |
4 Star (9) | |
3 Star (0) | |
2 Star (0) | |
1 Star (0) |
Super
Very fast delivery, only 2 weeks to the point of delivery. The quality of the backpack is good, there was practically no unpleasant smell. Put two gifts.
Arrived within 9 days to Australia! Love the double zips! Came with bonus gifts. Thank you store!
Corresponds to the description. Quality is good. Recommend
Рюкзак пришел за 13 дней, вышивка прошита аккуратно. Продавец упаковал товар хорошо, все соответствует описанию.
Excellent!!!
рюкзак просто отличное качество, без запаха, без торчащих ниток, хорошо упакован, доставка около 2-х недель
more beautiful in person.
Very cheap material on the handle and on the webbing. Disappointed
Packaging and goods were damaged during transportation. Opened the dispute, the money was returned quickly. If not for this situation, then the goods on all
Fast delivery!thank you store!Item same as description
Ela é linda, é perfeita, o material e a custura são maravilhosas, só é menor do que eu esperava, de altura, mas ainsa assim, eu AMEI, ela é perfeita, p material e a custura são excelentes, me surpreendeu muito!!! ❤❤❤
Thank you to the store, I liked the backpack, it looks quite durable, well, pretty cute and roomy
Wonderful backpack. Small. Cloth is dense. Neat lines. the store sent immediately. The parcel was tracked. Recommend.
The product corresponds to the declared parameters. Order came quickly. The quality is not bad for such a price. I'm happy. Thank you store.
Simply lindaaaaaaaa, perfect, ameiiiii, thank you♥Delivery fou super fast. Hyper satisfied♥
Received in estimated time, it is for gift but it is very well, brings multiple pockets and is quite wide.
Thank you for the goods. Delivery of the Voronezh region two weeks. The quality is excellent.
Backpack really liked, looks stylish, roomy, you can wear like a bag and a backpack.
A good backpack, the only upper strap is slightly shorter than in the photo. To the order I recommend.
Very much nothing. Just get in there, it's not convenient. One vertical clasp
Kyuchakom is happy as an elephant!) everything is very like: they packed like a baby (in a pupyrku, in a package, in a pouch))) The store put a rubber band as a gift. In short, I recommend the product and the store! As will be in the sock I will complement the review later. Until after a week of use, everything is OK
Backpack full of delight! The quality is excellent! Delivery 2 weeks. Very roomy, despite the small compartment. There are additional pockets. Recommend!
Una mochila preciosa, es exactamente igual que en la foto. Las cremalleras funcionan bien, no se atascan. También viene un asa para colgarla modo bolso. Gracias al vendero por el regalo (llavero de osito) No hizo falta comunicarme con el vendedor, el envío muy rápido (más de dos semanas antes de la fecha prevista).
Nice backpack, but the price is too high. Thanks to the store for the gift