SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
2-10 Business days |
| Canada, Europe |
2-10 Business days |
| Australia, New Zealand |
2-10 Business days |
| Central & South America |
7-30 Business days |
| Asia |
7-20 Business days |
| Africa |
15-25 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent backpack I really liked
Excellent roomy compact backpack
The thing is good beautiful quality! The store pointed out ocuratno, the bag received in good form. the seller put a small gift. very cute. thanks to the seller. I recommend
In Chelyabinsk region it reached a little more than a month. Backpack class. Thank you store!!!
Backpack is very cute, all as the picture, come quickly! Took a gift, sister very happy! + gift! Thank you, very nice!)))
The goods are excellent, all as in photos and reviews)
Backpack Super, soft, natural leather split, cool, roomy. All feeders are real, do not fake. The upper handle is sewn very strangely, as if at the top of the legs. I was not lucky, I came to the backpack defective, with a broken one dog on the big department, I opened a dispute, offered to compensate for a small amount for repairs, the store refused that the goods I received... it is not clear that he had entered this, then offered me to return the goods to him, I went to the Mail and the return will cost me 650r and need a necessarily branded Mail package for 120R, almost the cost of a backpack! Thank you, Ali, got involved, and gave me compensation for a small, Lightning repair.
Backpack really liked what they wanted
Small, but the quality is excellent!
I'm in easy shock with pleasure! Unusually beautiful and quality backpack. Small, but very much in it is cleaned! Soft and pleasant to the touch. Packing with air bubbles inside-so as not to crumble. Branded package! It came in two weeks. The fittings are excellent. Looks better than in the picture. Thank you store! Advise!
Very soft, pleasant skin, we take the second one. I ordered a blue one, my mother took it, he is very cool., roomy, despite her small size. Therefore, I ordered myself a different color, quality sewing, as a gift was an elastic band for hair
Backpack really liked, quality, color matches the photo, I chose blue
Very good qualtiy. Color exactly. Very good capacity. I love it!
The backpack came quickly. Quality. Thanks store
I'm delighted. Unexpectedly. I liked the backpack very much. All pockets, and in pockets still pockets. Zippers. Tactile feeling of backpack delight. The smell is just not very much. Hope to weathered. Thank you.
Very cute and high-quality backpack. The ideal size is a replacement for a handbag, which is not so easy to find among backpacks...
Super!!! Everything is the same in color. Comfortable, roomy.
Super backpack!!! Very soft, comfortable, quite roomy. Color justI go with him with pleasure!
Very high quality packaging and very high quality goods. Pleases that so reliably sewn from the inside, for a long service. Thank you to the store for the goods!
I ordered a backpack for the day, even wrote to the store that I would like that he would send faster, as a result, as it turned out the order was sent a month from,, the girl remained without a gift to Dr. The quality and visual components are all perfect, no complaints, everything is very cool!
Looks expensive, came well packed, no defects, medium size, with the store did not communicate
July 2 ordered, came on the 23rd. Cute little backpack, the skin is soft, as a gift elastic. Recommend!
Great backpack. Sewn smoothly, tightly, leatherette of high quality. Patches on locks only from another material, differ, and the forms are stupid, but I cut myself. It's bad that the colors are so limited-would take the same in the color milk, gray, silver.
Nice backpack. I came even a little earlier. Quite roomy.
Just super, roomy, packed very well. Tracked, before Tula the order arrived in 23 days. Seller recommend.