We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 2-10 Business days |
Canada, Europe | 2-10 Business days |
Australia, New Zealand | 2-10 Business days |
Central & South America | 7-30 Business days |
Asia | 7-20 Business days |
Africa | 15-25 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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The quality is excellent!!!! Delivery is super fast!!! Recommend!!!!
The backpack is just chic. I order for the second time! This time there is a small smell, but nothing, to erase. Put an elastic band as a gift
It is as described, very nice quality, good size. Delivery in 20 days.
Wonderful backpack! I recommend it. Thank you very much to the store. The goods arrived before the expected time. I'm very pleased.
Thank you for the product
All Super
Perfect very very pretty. I recommend it
This is my second backpack from this store. A year ago I ordered dark blue. The northern winter departed to-47 ° S, and more than one is leaving (in appearance as new). Now for the summer ordered white. Backpack roomy, two compartments with locks. In the large compartment 4 bumps, 2 zippered. On the back side there are still zippers. I like it very much. The seller puts a gift every time, this time a hair band (small thing, but nice). Definitely recommend. The item comes in a felt bag, in a bag and in a mail bag.
The bag is so beautiful. The PU leather is very soft. It has in total 8 pockets .
Very nice the attention with the store very good took time to get the order but it arrived just like the photo the only detail I could have upset but it was fixed the subject of the closure that was I was able to fix. Anyway I'll order another backpack I liked it! Thank you for the detail of the ponytail
очень хорошо сделан, ровные швы. Мягкий, но наполненный держит форму. внутри много корманчиков. замок на переднем фоне обманка. Хочу ещё один, другого цвета.
Negavau prekės, Labai Gaila ,,,, bet grąžino pinigus
Большое спасибо за рюкзак,он очень красивый, вместительный,кожа мягкая хорошего качества! Доставка быстрая, продавец положил подарочки отдельное спасибо Рекомендую, покупайте не пожалеете!
хороший мягкий рюкзак. положили в подарок резиночку . позже дополню отзыв.
Thank you, I received the goods, everything is fine, I recommend to others.
Отличное качество! Продавец отвечает - помогает. Покупайте - не пожалеете!))
I ordered a backpack, came in 3 weeks! Looks like in the picture, very beautiful many departments and pockets! Very davolnaya buy!
I got it today. I came to Moscow quickly. The backpack is beautiful, well packed, perfectly sewn. Looks very good. Thank you)
It has arrived in 12 days, very well packaged. It is equal to the description, very functional and spacious, has no smell. He came with a gift hair rubber, totally recommended.
Все устроили, как в описании, посмотрим сколько выдержит)
I buy a second backpack of a different color. Very comfortable and quite roomy. The first wear 3,5 months, signs of wear until I see
Хороший рюкзак. Материал выглядит как под старую кожу. Был запах, выветрился на балконе за пару дней. Все молнии в отличном состоянии. С виду рюкзачок маленький,но я смогла в него впихнуть кучу покупок
Great. it's okay.
Everything is good, looks like in the photo. Beautiful, stylish, quite roomy. Locks all workers, no damage and scratches, sewn well. Shipping is quite fast
Everything worked out fine. There has been No unforeseen. I am happy for how well you have come and I like the product very much. I'll probably buy it again at this store. When stores are good, they sure sell more stuff.