We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 2-10 Business days |
Canada, Europe | 2-10 Business days |
Australia, New Zealand | 2-10 Business days |
Central & South America | 7-30 Business days |
Asia | 7-20 Business days |
Africa | 15-25 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (23) | |
4 Star (0) | |
3 Star (2) | |
2 Star (0) | |
1 Star (0) |
received ... product is perfect... satisfied size also perfect... thanks a lot for ur service
same expected somewhat different
Thank You
The goods came quickly, with the size of everything clearly. Seller recommend.
Thank you all good
Great shoes, I have terrible feet due to a condition, these shoes are very comfortable but also very nice looking. Sellers service is very , very good.
Very satisfied! Size Matches.
Super
Shipping 15 days. Seller recommend. In my size 22,5 (narrow leg) a little cramped, you could buy size 5. but they are elastic maybe a little stretched.
Wonderful, i order all grandmothers from our entrance. For patients, ejected legs with bones-what you need. Fly to moscow very quickly. Everybody's happy.
very light
They arrived earlier than expected very comfortable i loved very reliable store greetings from mexico❤️❤️❤Thank you
Came quickly but the store confused the tracking number so waited a long time. and so everything as in the description.
I order not the first time. Everything went well. I will order more!
thanksfor the shoes like it nice.
Very good purchase, excellent store, sent the goods very fast and arrived just about the picture, i highly recommend them, my mom liked shoes very much
Very good shoes!
super!!!!!!!
Oh yes! Such as in the photo. Took on the size more, perfectly fit
Size and color quality corresponds to
Good
Comodisimas
Thank you very much
Delivery fast, description accurate.
Very quickly, very comfortable, came to 38 size (leg full).