We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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1 Star (0) |
The product is exactly as in the photos. The material apparently is of good quality, I will use it for the first time only day 01/12 still for a trip.
Looks good it has many compartments and is of good quality
Excellent quality better than expected. Delivery before the expected date. I recommend 100% the quality is according to the price.
The figure you will get a product of the same quality in Turkey is between 220-250 $. This quality to this figure is really incredible!
It is fabulous, my husband loves it, it is the same as the photo and very good material. Shipping is pretty fast to my country chili. I recommend 100%
Ótimo investment…
Great
I liked the 37lts backpack, it has several opening as in the description, 37lts does not come in the side place of the water bottle.
It measures 47 cm, it is a little larger than the backpack accepted in the cabin, which is 45 cm. But it looks good quality in rosé is beautiful and I will risk taking it by plane as a personal article. Has good space and is gummed fabric
Exactly as described. Has straps to put on the back, plus one side and one vertical to carry in the hand. There are 4 internal compartments with the total area of the suitcase, plus a small pocket behind, one on the side (for water bottle), and three small ones on the front. Has compartment for notebook and tablet, as well as cable for powerbank. Is beautiful too.
Product of excellent quality, equal to the photos and the delivery was very fast.
It’s very good, The quality and the material so good and it arrived so quickly.
Very good backpack, well finished and functional. The seams and zippers look quality. The only bad thing was the customs in Brazil, which took 45 days to release to the Post Office after payment of the import tax. Now with the shipment as this should improve.
Great quality, however came in the wrong color, came green rather than gray
One of the best buys, I ordered the 37 L version and there is plenty of space. Strong seams, good closures, very good quality, great for week trips.
The bag has a very good construction, with regard to water resistance I cannot say anything at the moment. What a little bit is perhaps a small gap more prominent between the two zippers on the same line. I bought the 45l one, but I think that the 37L one would make me more fair, it is quite large.
I was very pleased with the quality of the goods I took at a discount for 4200 for such an amount and with such functionality the backpack cannot be found. Locks, zippers and stitches are made of high quality. For the purchase I recommend this store to Yekaterinburg the parcel reached 16 days!
Is bigger than I thought. Has quite a few bags (and a special one to store the water bottle, which I love). The seams and fabric look good quality, so far I am very satisfied
The backpack arrived earlier than unforeseen, with good packaging just as the announcement describes, it is very spacious and with several compartments since I am an engineer and audio producer and this bag is useful for many elements that I used for my audio work, The product is highly recommended and of good quality, just need to test the resistance of the backpack in my next outing, with the rain protector that you bring as a gift.
High quality backpack, with 3 dividers, expandable, good quality material. I highly recommend.
Exactly what I was looking for, and to know that it was less than half the price of buying here in Brazil.
Love the backpack suitcase, many compartments. Many pockets. High quality ties, brooches, hanging ribbons. I'm amazed how beautiful. Absolutely recommended to eyes closed. Great quality. I received gift also to cover suitcase very practical thank you very much store. It was delayed to arrive; But I put 5 stars because it was worth the wait. Is atomic in everything
Excellent backpack I liked it too much and arrived fast only I was taxed at 65 R$
A product just as you say, buy it in very elegant blue and for short and long trips
Very cute backpack, it looks excellent quality, I recommend it a lot and the best arrived long before the estimate