SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality norms...
Very cool, quality, thoughtful backpack
Love it
A monster backpack. After 10 days. I will obey-I will take the second place.
It is a good bag for cost. Even a 16-inch laptop.
The backpack is excellent, did not regret a second. The quality is at a good level. Very comfortable and roomy.
The tigernu brand shows quality in each product, recommended purchase. I only managed few photos showing so much quality!
Thank you. All good. Advice. Good quality.
I don't regret it. It's a minimum of 5,6 million won to buy this at the mart.
Product price is good. The size is right and the price is too nice. I think The delivery took about a week. It is recommended.
The package arrived right on time. The backpack looks great and I trust it will serve me for a long time. I gladly recommend it!
Good product I will use well.♥★♥
The backpack is good. I recommend the store.
Very good article.
The backpack is bomb. The size of the main compartment can be increased, if not increased, then thin and light. There are enough compartments where everything will fit. Looks worthy both with gumshoes and with a suit. I recommend for purchase. I will separately note the work of the store, without nerves and other things, they calmly replaced the backpack with a serviceable one per day. Shorter, 5 points and recommendations.
Great backpack. Sew well, many pockets. The material on the compartment to increase the volume is the same as on the entire backpack.
Perfect for me
Excellent quality.
Very good excellent material, would buy again without a doubt.
18 Neal orders are fast delivery including 21 eggs arrival weekend. The bag is sturdy and free, and the material is good like the late period. Gangchudot!!
The product is of excellent quality, I like it very much
It is consistent with the store's description. It's very satisfying. It is good because it has a lot of storage space and can contain it very generously with extentable features. I followed up the seller. Thank you.
You can follow the discount price immediately after receiving the product is very good quality
Excellent backpack to carry a laptop and tablet. Comfortable, good materials and resistant. The product exceeded my expectations.
As explained.