SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I like the backpack very much, my son is satisfied. Quality. Thank you❤
The delivery is a few days late, but the bag condition is very good and not different from the description.
Great backpack, all as described. Came in a few days. Packed perfectly, put the lock.
not bad
Good, compact city backpack.
Backpack exceeded all my expectations
Good, quality thing. I was looking for a thin backpack for a long time under a couple of folders with documents and a laptop/tablet. In the end I found for myself, if not ideal, then quite close to this backpack. The fact that its displacement can be increased-I think it is a pleasant bonus that can be useful. Very satisfied with the purchase.
Bag gorgeous, surprised me שבמחיר this got class כזאת, recommend it highly
The backpack is pretty good. I wish the straps could have a better quality, like some sort of metal mechanism to give a premium look. In general is a beautiful and elegant backpack considering it's price.
Excellent quality. Triple brand packaging. Castle as a gift. Hurricane delivery speed.
Very beautiful backpack and first-rate material. Fit that you want. I put the screen to within the tablet it did not work in the internal compartment. My Veo with tab S9 keyboard. Rest is the same uncle in the video. Purchase Q you will not regret. I am a teacher and two front pockets will become excellent Pilot Pen cases and pencil pens.
The sewing is good and the quality is very good. It seems to be useful ..
It is a pseudo-pack. There are a few threads, but if you cut something, stop. The size is perfect. It's perfect as a daily. Every day, I am on a long-distance commute by train & ketex. I have no choice but to keep my shoulder strap short, so I stick it on my back in my bag. Laptop & Assist Monitor & Charger & Dire I don't know if it's heavy when I'm wearing it like this, but when I take it off and hold it with my hand, it feels heavy. Even though the width of the bag is wide, if the strap is worn short, the part where the lower shoulder line reaches becomes tight. I feel a little uncomfortable and sweaty when I wear a suit, I can't help it. I usually carry thin notebooks & tablets, etc., and it's so good that I can expand when I go far away ~
The briefcase is just great! It is thin, stylish, with many different pockets. I took a discount and I was completely satisfied with the product. Delivery by the way is also fast. Only 6-7 days to Berlin.
Price compared to quality
Fast delivery, good quality
I really liked the quality, really are competent in what they do, and may God bless them
Quality norms...
Very cool, quality, thoughtful backpack
Love it
A monster backpack. After 10 days. I will obey-I will take the second place.
It is a good bag for cost. Even a 16-inch laptop.
The backpack is excellent, did not regret a second. The quality is at a good level. Very comfortable and roomy.
The tigernu brand shows quality in each product, recommended purchase. I only managed few photos showing so much quality!
Thank you. All good. Advice. Good quality.