SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
2-10 Business days |
Canada, Europe |
2-10 Business days |
Australia, New Zealand |
2-10 Business days |
Central & South America |
7-30 Business days |
Asia |
7-20 Business days |
Africa |
15-25 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super
Backpack 10 out of 10 as I wanted. Fast delivery SDEC
Quality bomb, for such money!
The backpack is great.
Very nice, fast shipping
Fast delivery, great backpack
Excellent backpack!
Nice. Good raw.
Quality is excellent recommended!
Comfortable backpack.
Beamba! Super backpack!
Super
Super
Great backpack
I'm already ordering the second bag/backpack from Kingsons. And the quality of product is amazing. It is so well produced. Quality is better than many well known brands on the market. Materials, build quality and delivery time is great. Everything is just perfect. Worth every penny :) Thank you :)
Best Backpacks for laptops. Quality at a height. Bought once in kingsons, now I don't even consider other backpacks.
Dream))) very well sewn thread does not stick out. Backpack premium)) I recommend you the product and the store definitely!!!
Great high quality backpack. Arrived ahead of schedule. Thank you for the wonderful gift for the new year
Great backpack, I bought it as a gift for my son student. I appreciated it myself-the quality is excellent!
Backpack Super! Excellent quality, good protection from moisture. Comfortable straps and back. Satisfied with the purchase.
Great backpack. Small, just carry a note on everyday
Premium packaging and product 10/10
It was exactly as same as in the description. Well packed and sealed in another zip lock bag inside. It was a good quality item. Seller shipped the item quickly and it was received in few days. Seller gave tracking too. Also had good communication. I'm very satisfied with the store. Seller is recommended.
Fantastic product. Much better than expected, premium workmanship and material quality excellent. Backpack minimalist and very beautiful, highly recommend.
I received a top quality backpack. Recommended responsible store and really quality goods.