SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
7-20 Business days |
Canada, Europe |
7-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good backpack. Does not get wet in a fairly strong rain. Small, laptop and a few sheets of A4.
In appearance, it is made reliably, the seams are even, the threads are nowhere to be seen, the first impression is 5 points, the operation will show, then I will complement the review the
In general, a good backpack, quite high quality at first glance. The design is flat, I would say, already what I expected. Lightning is like waterproof, let's see how long it will last.
Tudo em ordem. A mochila tem boa qualidade. É fina. Recomendo. Obrigado!
The express delivery was chosen in 5 days, the result was more than 2 weeks. The store said that the goods are over in stock
A wonderful backpack for those who do not need to carry a lot of extra. Thin, light. Suitable for both a suit and a sports style.
produto de muita qualidade. o preço justifica
A quality city backpack, for students is ideal.
Chic backpack, very glad that I ordered, comfortable and thin, corresponds to the description. Just as super that delivery is very fast
Отличный рюкзак! Удобно носить ноутбук и документы. Доставка быстрая, продавец быстро отвечает на все вопросы. Рекомендую!
Product of very good quality. Complies with the description and fast shipping as advertised.
Super! Stylish, compact and roomy) As a gift put a mouse mat!)
Backpack excellent
Everything ok. It looks really good. The only fault is the zipper in the front pocket. When llue goes, the water will accumulate there. Already q we talked about a backpack q resurrected in the rain, it would be better design if the opening had put it in some other way. X the rest perfect, fits 15,6 laptop, ipad, charger, two external hard drives, wired game controller. And there's still room for some cosilla q another.
спасибо продавцу, за коврик для мыши , приятный бонус. Коврик супер Рюкзак , то что нужно для моего ноута. Покупкой доволен. Качество . Продавца рекомендую. Доставка мгновенная.
I regret that I did not order it before, it's very cool!
<2en> really perfect, just like the picture.
Very nice quality, though a little bit bigger than I expected but still I think it’s worth a 5 star!
Excellent quality. A full-size laptop is placed together with wires, a folder for A4 documents, and a small tablet. For a complete shortage of only the organizer under the handles, etc. but there are small departments where you can fold everything. In the rain, too, I had time to check-inside the dry fabric does not get wet.
Great backpack. Ultrabook 15,6 got in quietly, folder with documents, 2 phones, wallet, Winchester, etc.
Доставили в СПб за неделю, компанией IML. Описанию соответствует, продавцу спасибо.
Fast, convenient .... Thank you.
nice quality I am satisfied with this product store is responsible for nice quality thank you
Backpack gun. Compact, but at the same time very much holds. The laptop at the expense of rubber bands sits tightly and does not hang out. The architecture itself is set to keep it from bulging and merging with its back. Materials look quality. The backpack looks urabanistic and is suitable for almost any style. That's exactly what I wanted. It's a pity that the glasses loop is just one. It would be 2 near that the glasses did not hang out and sat denser on the strap of the price would not have been to him. But I'm the one who caught up. Shorter thing!
Good backpack.