We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 2-10 Business days |
Canada, Europe | 2-10 Business days |
Australia, New Zealand | 2-10 Business days |
Central & South America | 7-30 Business days |
Asia | 7-20 Business days |
Africa | 15-25 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Great small bag fits beneath cycling jacket
its very very very very wonderful beautiful amazing .. its wort it i love it , and million thanx ..
The backpack was brought home in 4 days.
It's cool. Quality is really on top. Laptop entered freely. I recommend!
THE BEST!!!
Elegant and executive design. Very good finishes. As for the but, it's no maravida, my old backpack didn't weigh more than 100grs than this, but this look is pretty premium and very slim. I recommend it!
Very good quality. Secured packing. Light and sleek.
I love this bag! Overall, the quality is really good!
It meets all my expectations, quality and very good service. Fast shipping and very well protected. Highly recommended
Great! Excellent product! I recommend it
Quality backpack, sewn from good materials and not cheap fornitor.
Ryukaz is comfortable, the size is just under the laptop and a few things. Let's see how the material will withstand time.
I liked it. Came quickly, brought the courier. Everything is sealed and neat. Even a cloth handbag is worn. Thank You
Nice backpack. Looks great. But the back pocket is almost impossible to use without removing the backpack, it is too high for this. That is, to put and deliver the phone on the move will not work. From the small pocket in the main compartment, small things slip into the main compartment when tilted. But in general, I'm happy, such thin backpacks are rarity.
Very good backpack and delivery in 4 days it definitely did not spoil ..) Flat, comfortable and very roomy. Happy!
From order to receive 5 days. Received himself in the transport company. The backpack is excellent. Narrow, stylish. I don't carry much with me. Tablet, headphones, something small at work-so for me such a backpack is very convenient. Thanks to the store for the fast delivery! All health and good!
The bag is superb!
They jammed everything 2 times class!!! The first time to call back, the backpack is worn all against him by the grazd yak Novy Dosi, he was huddled more than one on his laptop! Recommend