SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Padrísima, I charm
Very pretty, very soft, just like in the picture. In addition to the store courtesy a few cute uwu stickers. Very good everything! Thank you very much.
The first impression is very small. Came with stickers, a toy and a rainbow badge (although in the latter it will be difficult to immediately notice 7 colors, not 6). Quite roomy, all that can be needed to fit. Exactly under laptop 15.6. Straps can Press. Also according to the feelings they can break, so far I can not say exactly. As a result: Cute not a large backpack, for its price is good
I love this book bag. I’m ready to rock this for my school year.
Excellent Product, arrived before the deadline
A good backpack, not big, but very roomy. There are two open compartments on the sides, one on the back, three on the front side and one main, which is divided into 2 parts. Sewn well, the material is not bad, sent quickly, as well as fast delivery. I bought it for school, maybe later I'll add a review to this account. In general, the store and I recommend
Backpack quality and very soft, ordered parns with a friend, really liked. Seller Thank you
The bear is a little crumbled, but it's a good and cute! It was nice because the inside was wider than I thought and there was a lot of storage space. And The delivery took only a week!
спасибо спасибо спасибо всё здорово вещь мощная доставка быстрая
All as in the description
Beautiful, bright, durable, not expensive. Everything suits, the price is low, we are satisfied
Excellent.
Oochen cool, all as in the photo♡
Goods Super. thank you
Muy Bonita☺️
Everything came whole. Everything is beautiful, thank you!
I am glad: D
Baby satisfied
Cool backpack
Посылка пришла очень быстро, за 3 недели до Архангельской области. В полном восторге от рюкзака. Никаких посторонних ниток, нет запаха, замки все прошиты очень качественно. Материал водонепроницаемый, очень приятный на ощупь. Рекомендую.
Very cool backpack, sent within the first 12 hours after payment. In the gift put stickers from Angry Birds
génial super sac !
Daughter likes the backpack, this is the main thing
Very nice - I like the fabric
bello