SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
2-10 Business days |
| Canada, Europe |
2-10 Business days |
| Australia, New Zealand |
2-10 Business days |
| Central & South America |
7-30 Business days |
| Asia |
7-20 Business days |
| Africa |
15-25 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Just a crazy backpack. As in the photo, or even cooler! Fast delivery. Included: rainbow badge, monkey keychain and put stickers as a gift) I recommend.
Fast shipping, and what can I say, I'm super delighted with the backpack. I put picture with the laptop of 15 in case someone wanted to buy it for the same thing.
Very cool and cool briefcase thank you very much to the store for not a big gift)
Backpack quality and very soft, ordered parns with a friend, really liked. Seller Thank you
I ordered a friend for a gift, she really liked it, thank you to the store
Stunning briefcase, thanks more Rainbow and monkey icon Plus stickers, of the minuses only one, he collects a lot of wool, and so everything is fine
Very roomy, and beautiful, very happy)
Like, the cloth to me okay looks like I'm good
Excellent.
Muy Bonita☺️
It's very pretty, exact to the description, it's small and has many very useful bags, it brings a rainbow pin, a very cute teddy and some stamps with it, it took him about a month to get to Zacatecas, Mexico
Good capacity, looks not big.
Thank you, the goods came on time, even a little earlier
Nice backpack
The backpack is excellent, the seams are good, durable, the color is pleasant
Cool backpack? + stickers as a gift, badge and keychain
Perfect
All as in the description
I liked the look of it very much, but it was roomy inside. I do not know more about the exposure of textbooks and sports. I liked very much that many pockets, I feel I will lose the first time keys and business card holder. I did not walk with him in the rain, but it seems to me that the case will still happen. Thank you very much to the store for the stickers, pasta and badge. Suggest to buy
Good.
The goods were sent quickly and already from Russia. The backpack itself is beautiful in quality, the material is pleasant, there is no smell, many pockets. Very roomy and comfortable. As a gift there were stickers. But the only negative-delivered the parcel to the wrong address. I called Russia's hot mail line to find out where my parcel was. Turns out it was not my address at all, but the Fio coincided. So I sent it to my post office of the backpack. But the goods were worth it.
The backpack is perfect, the fabric is of quality and wine as in the picture
Excellent backpack came quickly and the quality is good)
Top
The backpack is fucked, arrived earlier than the specified time even in wartime. The fabric is durable, I 've been wearing it for a month, the seams are a little creep even considering what I do not load much. Visually it is super, but it will be necessary to carry in the studio to strengthen the seams. At a discount you can take, but at a full price (650 UAH) it is not worth it. Monkey scary, it would be great if you could refuse it in the order. Pin in the topic, looks great under the grid. In the order put stickers-emoticons, which is nice. The store itself highly recommend.