We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My husband once asked me to buy something in Ali. I bought a backpack, a delight like a baby. screams:-all that I wanted!!!! Thank you for the goods. I recommend the store. i came quickly to Samara
Backpack-Super. Both in terms of quality of performance and materials. To the touch it is felt that on the materials there were not saved. In terms of ergonomics, I did not have time to evaluate all the functions, but as a portfolio-without complaints. The only negative point was the period of receipt. Apparently, such backpacks ended in Russia and the parcel went from China
Very fast delivery, two days total. Good quality backpack. Took on 50L it's just huge.
Backpack looks not big on the first look, in comparison with the old-school backpack just above and above NN for a lot, but after moving things from a stuffed backpack to this one, half of the empty place remains. On the majerial and manufacturing of baking is not all good!
Very good bag
I needed a travel backpack. Maximum roomy for clothes and suitable Under the standards of manual baggage on the plane. In the description of the backpack for 50 liters height above 5 cm, Than the permitted standards of many air carriers, so took on 40 liters. But!!! In 40-литровом things can be folded only in the side opening and quickly get a part of things (for example, on arrival and change clothes at the airport) it'll be uncomfortable. Store in a backpack and get-remove things as needed through the only opening from the end-not functional. Well, and so produces an externally pleasant impression of a quality product and the name of the Kaka clings to the Russian eye)) I myself use suitcases and bags of Thule and Piquadro firms.
Excellent! Super fast shipping and excellent product
Everything is fine
Finally, the backpack came, looks beautiful, good, let's see how in practice. The parcel went for a long few weeks, the store sent from China, because. Russia is over.
Quality is very cool husband satisfied thanks to the store delivered to the apartment
Backpack came, the goods look quality, a small backpack as in the reviews below did not get
Hatching backpack, sociable store. The goods brought the courier to the house. Do not doubt either the quality or the seller. Recommend!!!!!
Exactly what I wanted & well packaged. Problem free, great store AAA service
Very fast delivery, thank you!!!
The goods are top quality and excellent design
Cormaly backpack, though the laptop does not fit into his pocket. Well, the name is Kaka
The backpack arrived in less than 96 hours. The very polite, professional and helpful store. The backpack is robust, strong, well sewn, with many compartments. The computer pocket: very padded to protect well. I recommend this article.
Like in the picture. Good quality. Good costume
The backpack is good, roomy, not very cumbersome looks on the back. Sits comfortably, despite the close location to each other of the upper part of the straps. The complete lock of course is a toy, but it performs its functions. Pleased with the rain cover. In general, the quality of the thing is excellent. Especially if you consider the price. Delivery to Peter is fast.
The bag is cool, strong, big. Shipping fast.
Make you satisfied Size is equivalent to four key Original writing on modern living double no enough to know what the Product quality is also durable feeling
Unlucky order. First it turned out that the size I need (40) in Russia, there are still no (and 50 is too big). And although I want to drop the order, I was sent everything from China. The parcel was not tracked, then traveled for a long time in the subsoil of the Russian Post. On receipt it turned out that I still sold the 50th size (for that I shoot the star). However, the backpack is good (despite the company)), shoulder straps pleased with width and softness (you have to often carry backpacks-important). For a cyclist will go (if he has a height, like a change-2 meter). The warrior will show how he is in the field.