SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 2-10 Business days |
Canada, Europe | 2-10 Business days |
Australia, New Zealand | 2-10 Business days |
Central & South America | 7-30 Business days |
Asia | 7-20 Business days |
Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love, backpack just as described, large size, good material, I loved it
Item as described. The impregnation is really great, roomy, the zippers are of average quality. Included keychain and USB socket with cord to connect the jar. The socket works :) There is no separate pocket for the jar, but it fits clearly in a large pocket on the back. By the way, it would be possible to sew a pocket, because there is enough supply. The goods arrived before the agreed time of the week, which made my daughter very happy. Had time before September 1 :)) everything is excellent with the store with delivery. The backpack came clean in the package and still in the bag. All whole. A small flaw is the straps. They are slightly narrow, if you get packed, as usual, you can put pressure on your shoulders, but in general, for that kind of money, I definitely recommend it.
Great backpack. Everything is neatly stitched. My granddaughter liked it. Thank you very much!!!
Beautiful! .... I love it!!... I'm going for the second :). .. Arrived very quickly, it is appreciated. Recommended
Cute!!... Is the second I buy... Thank you very much :)
I liked the backpack very much, the quality is high, arrived ahead of time.
I’ve bought the same one in the past! AMAZING quality 10/10
The backpack is good, the child is happy. It came quickly. Slightly sharp smell, but quickly.
As described. My daughter loves it.
спасибо. рекомендую продавца. ооочень классный рюкзак. ребёнок в восторге
Big One. There was no need to communicate with the store.
I liked everything very much. Thank you very much
спасибо, думаю внучке понравиться
хорошо упаковано, есть запах,но думаю, что выветрится
Quality Super
Backpack really liked. Bright colors. All the zippers are working. Roomy. With a bunch of pockets.
В Брест доставили в течении месяца. Спасибо
Quality and price correspond to the description of the goods. Thank you.
התיק מהמם !! יפייפה הגיע מאד מאוחר וצבע קצת אחר בכל אופן הבת שלי מאד שמחה תודה רבה לכם!!
Backpack such as the description. Very fast delivery. Thank you
хорошие рюкзаки. покупала ребёнку в школу 3 класс(белый) и 1 класс (розовый) пришли очень быстро .дети довольны
Paid on August 6, August 21 was taken at the post office in Moscow. Backpack, in general. Excellent: qualitatively sewn, the fabric is dense, the zippers are good, inside two compartments, the lining is dense. The back is breathable, but soft. Another drawback is the absence at the bottom of the pool, so the bottom will be dirty. And so the thing is quality, the daughter is very satisfied. To the store-thank you.
не первый раз покупаю тут рюкзаки в школу осень нравятся симпатичный рюкзак молодёжный нареканий нет
Super
Большое спасибо продавец честный