Packaging Details
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Does the job well.
Small food bag
The bag is the same as it looks in the publication. Is a little smaller than I imagined, but still the size is perfect. It is very useful and practical, easy to put on and remove. The material looks strong and resistant. I liked it very much, I recommend it.
Super comfortable????
My Sacken is satisfied
It comes great to store the bags, sweets, keys and things like that, two compartments come, very good purchase, I recommend.
I loved it, just like the image. Arrived before the stipulated date. Thank you!!
Good product compatible with light
It is very useful I arrive in Bogota in 19 days.
Muy bien
I ordered gray, but I arrived Black, in general-it's not scary, I order from this seller for the 2nd time.
Great, I even fit the keys when I don't have pockets. I would have liked its design to be easier to get sweets. Perhaps one more compartment of magic closure would be ideal for the perfect bag. For the moment, it fulfills its mission
Good product there is a soft muzzle and bags is always with me
Very cute bag, correct size
Delivery shvidka, jakiste Garna, also not Persha taka handbag
Excellent Product, thank you
The handbag is twisted and yakysna, I will describe everything. Recommend
The handbag is small but very comfortable
Good quality. Recomend.
Excellent!!!
perfect. i like it.
Little more than a little more than a little more. And it's not a trick, if it's a bliskavka to be so low, if you don't have to take the little food from you
The quality is excellent. Dimensions and uvet corresponds. Locks open easily. Without foreign smell. The carabiner is reliable. Very convenient to operate.
Super quality. Came a little ahead of schedule.
the treat part is a bit small so you just need to put smaller treats in. love how the poop bag part is separate so the treat crumbs are not all over the bags