We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 2-10 Business days |
Canada, Europe | 2-10 Business days |
Australia, New Zealand | 2-10 Business days |
Central & South America | 7-30 Business days |
Asia | 7-20 Business days |
Africa | 15-25 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (123) | |
4 Star (19) | |
3 Star (0) | |
2 Star (0) | |
1 Star (0) |
The backpack has very good quality for the price, arrived earlier than expected, it has very good space to store my Laptop. 10 of 10
Value for money, Good bag
Mochila linda
With a description
Waterproof👍
A very nice and excellent bag.
The backpack is very beautiful, has a good size, quality material and reasonable quantity of shares. The only bad thing is the bottle holder in which the elastic spoiled in the first use!
excelente
Very good can buy without fear
Arrived on the date that had to arrive, it is spacious, the detail is that in the part of the handles it is not very padded so it can be uncomfortable after a long time to load it, it came to me with a detail in a clip, You can see that it was already like this because I did not find the piece for everything in package, it still works.
Good
It is great, it feels good material, with many compartments and wide.
I love the bag 🎒 I will buy it again very quality 👌 I received it one week thanks for the seller
Excellent quality, good material backpack looks very nice, arrived very fast
Excellent is very nice
Good quality, as advertised. Comfortable, can be used for a laptop. Fast packaging and delivery. Many thanks to the seller for the opportunity to get this item.
Quality nice
The backpack is a smaller size than I thought but. The design is good.
it's a high quality water proof bag with lot of space. I bought it for my son who is in high school.
It feels good quality, the materials feel super good, the size is perfect, I love the backpack, I am very happy for the purchase, we will see how durable it is, but at the moment it is incredible
seems to be good quality, but only just received, time will tell but good first impressions,
Looks good, fits the lap and some notebooks well. Feels good to the touch., it's not thick.
Very light weight but looks nice. Roomy pockets and interior is roomy too. Water bottle pockets are narrow and a little shallow. For the money a good buy for quick trips to the store.
Excellent product. 100% recommended.
Buy UT again