SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||2-10 Business days
||2-10 Business days
|Australia, New Zealand
||2-10 Business days
|Central & South America
||7-30 Business days
||7-20 Business days
||15-25 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good product!
Wonderful thing! Thank you to the store for prompt delivery! Recommend!
It arrived very fast, functional, I recommend the product
good product as described. delivered in 18 days. recommended store.
كنت اعتقد ان المنتوج ميتاليك لكن انصدمت انه بلاستيكي
je suis tres satisfait de la commande merci sinceres salutations e
Not all white, silicone is black
I did not read the description carefully and found that support would be aluminum. It is plastic. But the product is very beautiful, looks tough and possess 6 angulações possible. It also comes with a cover that helps carry and leaves the support damage other things are inside the backpack.
USEFUL AND EASY TO USE
The goods were delivered to Yakutsk in 38 days. The functionality is convenient, but it feels like there are not enough more deeps to lower down. And so the laptop keeps well, nothing slips.
GOOD MATIRIAL/vERY FAST SHIPPING
Arrived quickly in a month it soed the job and looks beautiful.
Plastic. No notice. Still look not bad
Great stand! Does not take up much space in the bag, convenient tilt. I came in a month.
The parcel arrived quickly .., the functionality is satisfied!)
Good product, well finished and good materials
Good quality and fast delivery
The options are all very high. However, the product arrived very fast.
Все отлично! Доставка быстрая, качество достойное. В комплекте зачем-то идёт чехол. Устойчивость стоек на твердую четверку.
Correct shipping and packaging. As described in the announcement