SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Q&A
Excellent mouse, thought the shower room and will not be of high quality, will jump double click, frequent problem of shower bears, but no everything works fine.
Delivery to RB 20 days, all as in the description, convenient, works perfectly, without batteries. I advise the store.
2 mice in one parcel, came with great delay. But still waited! Good Goods
Mouse norms. For that kind of money. Came with a delay and the Tatar was not at the post office but at the 5th stage, I did not pay attention to the delivery address.
Connected and works steadily. Comfortable)
Excellent mouse!!
Im satisfied so far, for the money paid, its very good.
Thank you! Very Fast Shipping, as ordered, Works Well, Would Buy Again.
Great mouse. Well fits in the hand. Pleasant not loud, but clear clicks. Flies. Connected easily. Shipping without tracking but fast.
Delivery 2 weeks. The big question of noiselessness. Further for how much is enough.
It is acceptable to use.
Great mouse
No click. Optical sensor is not for games. For office no more
Far from silent, eating two batteries. Looks cute and fits in the hand nicely. The keys will swarm, though they do not click, muffled creak. There is a mouse with Ali with really silent keys, Sky and Earth and press easily and not audible at all. But for 300-350r the mouse is good!
Not a bad mouse but the click is louder than in the old imice of 2019, and there are sensor glitches
Super! Immediately to work, ploughs great. In a minute I already saw myself.
Bottom plastic is cheap, but it does not affect anything. Slightly Used to the shape of a pinkie, not long. On ribbed glare surfaces you need a mat, breaks down. The PDI button does not seem to work, I do not feel the difference. For daily work is an excellent option, especially for such a price.
Delivery to Kemerovo 21 days. Quality is good. Works! :-)
The wireless mouse corresponds to the description, it works. I order not the first time. The goods are satisfied. Thank you store!!!
Complies with the description. Standard size, Operation ok.
Received in good shape. Thank you very much
Delivery fast, works fine, I recommend
Mouse fire! Happy with Aki elephant. Recommend product and store! 5 +++++
The mouse is comfortable, quiet. Works on two AAA batteries. It's all great.
Quickly delivered! Quality product! Works quietly! I advise everyone!