We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 2-10 Business days |
Canada, Europe | 2-10 Business days |
Australia, New Zealand | 2-10 Business days |
Central & South America | 7-30 Business days |
Asia | 7-20 Business days |
Africa | 15-25 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (61) | |
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1 Star (0) |
Awesome backpack!!!! Fast shipping!
Great backpack. And given the price-just a bomb
Just super!!! quality at altitude, what I wanted, I'm happy!!! delivery to St. Petersburg, two days!!! locks are very good, the material is chic.
Best backpack
Very good, quality backpack. for a student 17 inches is too big. The child is happy, I advise.
A beautiful backpack, delivered very quickly. But apparently there was a mistake-brought two pieces, although I paid one. Waiting for the store's reaction.
Very nice bag, like.
Fast delivery of all that was bought on aliekspress. The bag is, see how long will.
The backpack is excellent, delivery to the door. I buy such a second already, the first in a few years lightning flew.
The backpack is great. I take the third one, all different sizes. Very high quality. The store agreed after payment change the color, I asked for gray instead of black. And put a gift, a mouse pad. It was a long time, 3-4 weeks. But it was uncritical to me.
A second backpack, first take a laptop, second to work. Quality 5 +. WITH the first backpack departed for over a year, all happy. Feel free to order. Take the 17 includes everything you need and still remains a place.
Good capacity backpack. Looks stylish. When the first examination is credible to quality. As show below, see.
The backpack is pretty big. The quality is good, sewn neatly, nothing sticks out, the material is pleasant to the touch, the locks look strong
Great backpack, what was needed. Delivery by Deco. Yes for 516 rubles in general something))
Excellent Quality!!!!!!! My husband аосторге
Very fast delivery and good communication with store. Everything corresponds to the description. I am happy with the purchase. Recommend.
Good backpack quality, dense material, came without damage.
Rode in SF 2,5 weeks of China, the quality is very good. Strong joints. Model is convenient, worth the money, outgoing and fast. And purchase, and store recommend.
The backpack is cool, the second such! At the first (I walked for 5 years) the lightning fell apart, and that's because I covered it in weight holding this very dog from lightning, if everything will be fine with him not to do so!
Fine quality. Benzer quality 600-700 tlden down can't.
Excellent. Fantastic. Thank You.
Very nice a heavy duty bag
The quality is excellent. Take the 13 inch-that's it. Place it a little but I just had it. A mouse pad.
Excellent backpack, quality content. Shipping from Russia very fast: 2-3 days.
I order a second backpack in this store... quality at the highest level!!!! Locks are all protected from rain!!! Super!!!! Recommend!!!