Packaging Details
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast delivery. Accurate to the picture. The belt is secure with strong velcro and click
Pretty, easy to put on. Size Xs ppur my puppy 2kg. Well flexible fabric for small dogs. The rings on it are a little big
Looks cute. The leash was not mine, but the dishes were great! Very fast delivery and top price
Perfect fit for my now 8 month old yorkie purchased in a 2xs she’s about 5-8 pounds
product like the description fast delivery xxs for my chihuahua good fit 2kg ,35 cm chest 25 cm black it look very comfortable i m happy
For kishka Reba obirati according to the rozmir head, inaksha Duzhe shvidko to go back with a rustle (rest, and when testing the prodtyavti the harness is evil over the head)
The product of the little more than the same. took the rozmir s for a dog 4 kg. I will recommend it!
It is almost perfect for my baby because if I put on a coat a little more often I find it difficult to close the bib.
The harness is good, the truth is great for my puppy York.
Fits well, but shouldn't be smaller! The dog has 2.5 kg!
They come the same as the description, I was guided by the weights but regarding measurements they were a little large, they still work perfectly, I would ask for them again.
Accidentally ordered. Before that I bought the same only red. For our dog he's big (
My recommended. I got exactly what I asked for. What arrives is as is what they show. Beautiful!
For a 3.6kg Maltifu puppy, this product is a little big. After the winter clothes should be worn on top of it to the right degree. For reference, my dog has a 37cm circumference. Quality looks good
It was perfect for my bad 3kg Bichon, I bought size xs
Quality is good, mesh, reflectors, sew OK, all as described. I recommend it.
The fabric is thinner than I thought, but it's okay!
My dog is 11 pounds, and it fits well in a small size
Looks at precision as in the picture, really quality I ordered a measure m to the dog weighing 8 kg
I ordered a measure m to six years old that weighs 7 kg exactly, it's excellent!!!
Perfect!! It is of very good quality! I chose medium size. I highly recommend! This is what my 6 kg poodle looks like. Now if I can walk it!
The quality is super, all yak in the inventory, my daughter????
Very good! According to the announcement, it only got big in my pet! I will sell and buy another one of the same but smaller! The more I loved!
XXS size is perfect for my Papillon. The dog is 4 months old, weighs 2 kg
Super and comfortable for the animal. I made a bigger one come back for when he has his coat.