SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality, earlier than expected.
The backpack is just a charivny! Duuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuui garnio! It's twisted. I'm at the capture. Unto stores.
Great backpack-both quality and design. Thank you very much store
As described
Great beautiful comfortable draws attention the material passes credibility and holds much more in the larger size and several pockets and still some located in strategic places great product
I liked the backpack, arrived before Perm ahead of schedule, I advise the store, there is only one thing, I did not find the key in the package, for the lock ((apparently when it was connected with another parcel on the road, the key was dropped, T. K. The package was torn in many places, but the backpack was intact, without jambs...
Gun!
Very good! The rigid part fulfills the function of protecting! Padlock by password and secret pocket behind. Normal USB charger. I'm just afraid of her little bear peeling over time. But that... Just a few years to know. Everything OK! Recommend!
Very functional. Processing makes a good impression. Castle is more like decoration, as the material is solid for everyday use, but probably not extremely resistant to willful destruction. Smell a bit unpleasant, but that will probably happen soon.
I think this backpack is a good deal.
Quality product, spacious and very well produced, I was quite satisfied!
Matches good product description and fast deliveryThank you very much I am very satisfied☺️
Great product and quality. Considerate store, I received before the stipulated time. Very satisfied.
Excellent, as described✨I received it in exactly 7 days.
The backpack has a very good quality, it is the best I bought, in the seams, the closures, the material is of excellent quality. It arrived in good condition, the backpack is not very large but it is perfect if you carry a computer, documents and a couple of things not very wide, it is light and comfortable. I recommend it.
Order according to the announcement received very quickly, very satisfied.
Super backpack consistent with the description. Lightweight, very comfortable to wear. It looks very elegant. I recommend the backpack, the store and the store.
Three well according to description.
Delivered faster (there is just the little problem of having put the package in a place than the one indicated in the mail) but product compliant, it's cool
very nice quality. allot of functional sections.im only missing a side strapper to press the compactness of the bag. I used it for a week now. with full content.
The quality is excellent. Big in the terrain do not wait. Marks even from wet hands remain on the plastic ahead. Well, let's use it. There it will be seen
Extra Rychlé dodání
I order 3 times. Everything is cool as always. The delivery is very fast this time.
Delivery was quicker than expected and the product is like the picture thank you
Delivered in advance. Very reactive. Well packed