SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 2-10 Business days |
Canada, Europe | 2-10 Business days |
Australia, New Zealand | 2-10 Business days |
Central & South America | 7-30 Business days |
Asia | 7-20 Business days |
Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent warmed jacket, I think to-5 will do, but I have a cold .. It seemed wide in the abdomen, but the benefit there is a rubber band to pull the volume... the rivets seem flimsy, I think to sew a zipper. Well, in the hood, too, you can wear an elastic band, it's sooo big. Photo suffering attached))) does not like to dress...
Excellent quality! But in the chest we only!
The dog kurzhaar, the jacket came up. Thank you. Not yet worn, waiting for the winter.
The jacket is super but the Hood turned out to be superfluous, stuck it with a pin otherwise falls on the face of the dog and only the spout sticks out, runs does not see where
I'm just delighted with the order. Came in 10 days. Issued in Pyaterochka near the house. The jacket is generally super on thin fur, the movement does not fetter. Top of the Bolon is of good quality. I have a 7-month boxer. Smooth-haired, so it will freeze strongly, and in this jacket and in winter it will be excellent. Before that, I took a fleece suit, on a strong one. Frost can be worn together. Seller good looking
The suit is very cool! For a frosty winter. How children sew)) inside the fur. On the bitch Ka De Bo in the standard sat down, as Nadr. Took by the standards, but the size is larger, so as not to be obtyag. On the hood, I think, I will make ties, because. It's deep. And so, there are no words, how good!
Muy bonito y muy calentito. Lo pedí para mí perro de 30 kilos ( 75 pecho , 50 largo) . Le queda muy bien.
The jacket is excellent, the sizes fully correspond to the indicated in the table (for XL). Delivery to the Lipetsk Region 9 days (to the point of issue). For our border-collie (weight 19 kg, chest 69, neck 50, back 55) quite approached, but a little short on the back. We assumed this, but did not decide to take a larger size (4XL-chest girth 77 cm).
Excellent jacket, ordered r-r more, a little wide. You can pull up. Delivery fast
Куртка классная! Подошла идеально! Качество понравилось) Размеры моей собаки: шея 50см, грудь 72см, спина 64см. Было бы идеально, если бы капюшон держался на завязках, например, нам он большой. Доставили в СПб за 10дней.
An excellent winter jacket, I took 6 XL for AMStaff, it's okay on the chest, I made a little point on the stomach and an additional button on the throat. Loose, no movement, good thick material and soft lining, pleasant to the touch. Satisfied with the purchase.
The first time so it turned out that the jacket perfectly fit the size. Thank you very much to the store. Quality is good, we will check in the sock. Came earlier than the delivered time for 10 days, very nice, ready for the winter))
j'adore !!!
I'm delighted! Quality is super, neat seams, nice material. It should be warm, outside the type of Bologna fabric. It's good that I took the largest size, otherwise it would be cramped in the chest. It is fastened to buttons, in principle, if it will be pressed in the chest, then you can simply unzip and normally. So far, the size fits us. Measurements of the dog: chest 76 cm, neck 49 cm, back 62 cm. Delivery of 12 days to the Saratov region.
Cool jacket, excellent quality! Inside, a pleasant fur coat, and on the Pope is tightened by the kuliska, so as not to chat extra. It came to Moscow very quickly-1,5 weeks.
Very stylish and comfortable
A good jacket, corresponds to the dimensional grid. It is very convenient that it is tightened and fastened to the rivets, not a snake. Still pleased. Came all fast enough, weeks for 2 Somewhere
Excellent quality of goods! Advise. Took on the growth of Labrador)
A good jacket, everything is neatly stitched, went 2 weeks to Kiev. The dog hasn't been measured yet. Perfectly suitable for dry weather and up to-15 C.
I ordered November 27, received December 21. It's good that it was time to come before the beginning of our Ural frosts-this evening they promise to make-20. The jacket is cool)) on the one-year-old Corsa the largest size is almost in the butt., on the back almost to the tail. The hood is large, looks cool)) inside the artificial fur. I think that next year will not fit. The smell of the jacket was terrible... I washed it, I hope it will fade. I did not communicate with the store, I recommend buying it. Photo I attach))) Corse is not delighted with my mother's idea, this is his first garment
This is something unreal!!!!! The costume is awesome!! Beautiful, warm!!!!! The size approached the Pitbull with the breast 76 cm)) the delivery was extremely surprised: 3 days before sending the store and 6 days before the point of issue in Moscow. Strongly recommend)))))
Everything came up. Thank you
I am very satisfied with the goods! Thank you, very good quality
Very nice unfortunately my puppy 6 months old too tight to the chest
Everything is exactly like in the photo. Very warm, pleasant to the touch. For Cane Corso ordered the largest size. In the Chelyabinsk region it came quickly