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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (43) | |
4 Star (1) | |
3 Star (0) | |
2 Star (0) | |
1 Star (0) |
Everything came up. Thank you
Very nice unfortunately my puppy 6 months old too tight to the chest
Excellent jacket-dimensional grid corresponds to the product.
The jacket is great, I suggest you take a bigger size. Since our parameters did not match and had to be reordered. The only minus is the hood, it is very large and constantly falls on the eyes and nose, the dog is not comfortable walking. But it can be solved by self-sewing button or button
Very good quality, OK size and very fast shipping my dog is very happy
Great product. Mid Corso The largest size is great. Ordered a second one.
The jacket arrived ahead of schedule with everyone
Excellent warmed jacket, I think to-5 will do, but I have a cold .. It seemed wide in the abdomen, but the benefit there is a rubber band to pull the volume... the rivets seem flimsy, I think to sew a zipper. Well, in the hood, too, you can wear an elastic band, it's sooo big. Photo suffering attached))) does not like to dress...
Excellent quality! But in the chest we only!
The dog kurzhaar, the jacket came up. Thank you. Not yet worn, waiting for the winter.
An excellent winter jacket, I took 6 XL for AMStaff, it's okay on the chest, I made a little point on the stomach and an additional button on the throat. Loose, no movement, good thick material and soft lining, pleasant to the touch. Satisfied with the purchase.
Great product, arrived ahead of time, good quality, recommend! If you have a very furry dog like mine, consider taking a bigger size.
Very stylish and comfortable
A good jacket, everything is neatly stitched, went 2 weeks to Kiev. The dog hasn't been measured yet. Perfectly suitable for dry weather and up to-15 C.
I ordered November 27, received December 21. It's good that it was time to come before the beginning of our Ural frosts-this evening they promise to make-20. The jacket is cool)) on the one-year-old Corsa the largest size is almost in the butt., on the back almost to the tail. The hood is large, looks cool)) inside the artificial fur. I think that next year will not fit. The smell of the jacket was terrible... I washed it, I hope it will fade. I did not communicate with the store, I recommend buying it. Photo I attach))) Corse is not delighted with my mother's idea, this is his first garment
Very cool jacket, the material is excellent, the quality at altitude, very satisfied, came to Belarus less than three weeks.
Excellent jacket, we really like it. I would like only rubber on the waist, on the stomach widely
The suit is very cool! For a frosty winter. How children sew)) inside the fur. On the bitch Ka De Bo in the standard sat down, as Nadr. Took by the standards, but the size is larger, so as not to be obtyag. On the hood, I think, I will make ties, because. It's deep. And so, there are no words, how good!
I am very satisfied with the goods! Thank you, very good quality
Everything is exactly like in the photo. Very warm, pleasant to the touch. For Cane Corso ordered the largest size. In the Chelyabinsk region it came quickly
Fast shipping! On a standard broth weight of 22 kg. Everything came perfectly, you can even eat a little puzico)) now we are the most fashionable)))
The largest size approached the Pitbull 33 kg (in the chest well, along the length and on the stomach is too big, but we always have it). The quality is excellent, but I do not know how much white fluffy lining quickly riddles
Perfect for 37 kg dogs. Fits doberman's chest very well. Very warm and the dog loves it.
Apparently it looks good and has movies inside as I show in the photos, just need to prove it
סטייל מושלם!! בדיוק במידה! הסגירה קשה לבעלי פרווה ארוכה ולפעמים הכובע מסתיר את העיניים במהלך ההליכה - צריך לעשות סגירת ריצ'רצ' ותיקתק לכובע שיהיה אפשר לתפוס אותו לבגד. אבל עדיין מרוצה