We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 2-10 Business days |
Canada, Europe | 2-10 Business days |
Australia, New Zealand | 2-10 Business days |
Central & South America | 7-30 Business days |
Asia | 7-20 Business days |
Africa | 15-25 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (27) | |
4 Star (2) | |
3 Star (0) | |
2 Star (0) | |
1 Star (0) |
It is more than I expected. Pretty good design; great aesthetic view, high quality in materials, attractive and innovative
Great product.
Very good! Arrived fast, 6 (six) days before the forecast. The product is excellent all right as ad photos. The packing which is very simple, could be better to protect the product. Luckily everything arrived fine.
Conformal annunce
Good quality material and tailoring.
Duzhe is satisfied with the yakistya
Very but very top bag! Worth every penny! Best bag I ever bought in China! From over top! Can buy, top material, top finish, full breakdown!
Amazing quality, it feels really nice . The materials that is made of are incredible good . Also there is enough space to carry all my things
Perfect backpack. Very spacious, resistant material. I loved
Good quality top bag
Very good, only found the narrow interior, but the quality of the backpack is great!! Fits very well with your function
Excellent quality!
Very good product. I recommend it.
the bag itself is very good, exactly like photo. I had a default on mine but the incident was resolved
Product only for charging notebook
I 've never seen such quality.
Muuucha delay in delivery, I recommend it, but arm yourself with patience. More than a month of waiting. Good firm material, with style. I put a notebook, a folder with artas leaves, a food pot and a thermos, or space. The price is worth it.
I received it today. Delivery was delayed a week, but it was the fault of the inspection in my country. Very good material, making the product have an excellent cost benefit. I will use daily for work, so soon again I will return with the experience being.
Great bag… really nice
Nice backpack like
Excellent backpack! Perfect material!
Excellent quality
good
Great backpack. Quality Super advise came in 19
Backpack very good quality, came very well packed, no flaws, space for a laptop lined with nice material, for a big plus space for the powerbank has two USBA and USBC plugs. I recommend