We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 2-10 Business days |
Canada, Europe | 2-10 Business days |
Australia, New Zealand | 2-10 Business days |
Central & South America | 7-30 Business days |
Asia | 7-20 Business days |
Africa | 15-25 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (48) | |
4 Star (5) | |
3 Star (3) | |
2 Star (0) | |
1 Star (0) |
спасибо за подарки
All Super
The backpack is just super. Fabric and outside and inside is good, dense. Everything is perfectly stitched, the threads do not stick out. Before Brest came the parcel very quickly, in three weeks. It's always been over a month. The store put the rubber as a gift, the little thing is nice.)))
Delivery of goods is very long. On the backpack there is a dirty stain and a scratch on the fabric. The impression is ruined. I do not recommend this product and store!
Cool One
The backpack is excellent! Shipping fast.
thanks for the gift
The parcel reached Omsk in 10 days. The dimensions correspond to the description, the fabric of the raincoat type.
Very cool, cool and quality backpack. Delivered quickly, tracked. Thank you!
как на фото!!!
Fast delivery, nice product
The smell only confuses, it remained and does not leave
Nice model, I love it. Recomend.
It looks good quality, arrived sooner than expected.
I really like the truth. I hope it lasts. I 'd buy it again.
That's right, life looks the same. The goods came quickly, for three weeks, I forgot to confirm immediately.
nice, recommended
Plecaczek identical as the picture. Fact material is waterproof, whereas fragrance is fatalny. First I have to ventilate neatly before will use.
The bag was a little small
Everything in it is good, but stinks pipets
Excellent
Отличный рюкзачок
Razzak good, all locks work, the goods came on time
Super fast delivery-up to the Moscow region in 11 days!
Externally very good, but inside with marriage