SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 2-10 Business days |
Canada, Europe | 2-10 Business days |
Australia, New Zealand | 2-10 Business days |
Central & South America | 7-30 Business days |
Asia | 7-20 Business days |
Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great backpack, voluminous, durable. Not waterproof, checked. This is not the first time. I recommend the product and store. Delivery "zipper")
Everything arranged, quality and speed of delivery. Came in 10 days.
I like the quality for 10 I will take 59 more ....
A good large-capacity backpack, a lot of pockets and moles, the color matches, I like it, I need to test even more weight on long exits, but for this money it is a good choice
Ordered from Russia, the courier delivered it to the apartment.
I expected the worst much, but I liked what came!
The product is as described, I recommend the store, the delivery is fast, I bought the second one, for my son
Good backpack. Quality fire. Many adjustments and pockets. 50L
I took it for fishing, got tired of carrying around with a suitcase. Many pockets and compartments. A little narrow
Norms came from Russia in 3 days, there is impregnation, longer than the past of this type, the locks are intact.
Doubts about the volume of 50 liters. The quality is good. We'll see further!
Fast delivery, it looks good. In practice have not yet been tested
Everything is good. I take the product for the second time. my son and his comrades like it
Looking normal, 30 L is very small for me, ordered for 50 more. There are sewing jambs (the threads on the belt stick out), but not significant, the material is dense. For your money, very much nothing, throw clothes and go. Time will tell the rest
Great backpack, fast delivery, thanks to the store!
Incredibly fast delivery is the first! The backpack sewers perfectly: straight, without sticking out threads and other flaws. In fact, much greener than in the photo! Like it! I'm thinking of ordering another big one and one that's smaller... For 30 liters.
Great backpack, roomy. The quality of the material is good, sewing too. The price is generally excellent, about 650part with delivery to the point of delivery. 10 days delivery. Thanks store, recommend
Brutal as is the bad the shield that it would be nice to be able to choose other places to adapt it to where you live, but otherwise it looks great and look what I have searched but price quality, none better, with possibility to choose colors
Everything is on top as always. I order for the second time. This time 50 liters. For comparison, the filled backpack is green for 30L. And empty for 50. Delivery in 4 days. I recommend the product and the store.
For my purposes is too small. No there 30 L. sewn normally. Time will show as in operation.
For my money, the backpack is excellent, carrying 50 liters every day is too big for me, but there are many opportunities for adjustment. The delivery is quite fast, though not quite on time
The backpack is large, the material is not very thick, not very hot. Loaded a hookah and a Liya battery into it in a steel box. A bunch of tools, and rode a 50-speed bike. Did not break, pleasantly surprised. Why they put a Russian Chevron, gave it to the children in the yard.
Turned out to be less than I expected. There is nothing to say about the quality of the material yet.
Great backpack, for its price. High quality, no thread sticking out, well stitched. I am satisfied with the choice, only with the delivery was delayed, took 50 liters
It's nice, it's great! There is nothing to complain about! Thank you!