SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
For Spanish buyers，
I'm using it well. It's sturdy.
Good quality backpack! I recommend
Muy bien
Arrived quickly, everything is as described, good backpack
Very recommended store ! ; all perfect !
Just five days since I bought it has been slow to come. It looks robust and good material as it comes in the description. I liked the purchase.
Faster than ever
Looks good quality, very fast shipping
It came quickly, by courier to the apartment. Quality is excellent. All the lines are even, the threads do not stick out anywhere, the zippers work. By the volume of the backpack I will put 5 + very much it is painfully roomy. I recommend to buy!
Good quality
The Sidor for training will do. The material is cheap, which is not a pity for tactical exercises. I think a year is like a year, and then it will be seen. I don't show a photo, there are plenty of them here anyway.
Perfect with two gift patches. In three days it came home to me
Perfect backpack. Same as the description. Good quality. Fast Delivery
מצויין arrived very fast bag good quality like in description large thank ממולץ לדנות מהמוכר this reliable
Perfect and very large. Excellent capacity and also arrived very fast in three days. Cool
Everything is fast, I order for the second time. Everything is super. Put a key chain as a gift. Very satisfied. Recommend!
Everything perfect has arrived in 5 days, as described, it seems of quality and is quite large.
All good
Fast shipping and as seen in the photos.
Amazing quality great detail flag from Spain
Everything is great. Came quickly and without problems. The quality for this price is excellent, I recommend
It was pretty accurate and very nice. It's the second I have bought and I would strongly recommend it
Backpack is medium-sized! Everyone writes that the store invests gifts, but I stuck it, it's a shame!
A bag that looks quality, robust and solid, the delivery is very fast! I recommend
The backpack is normal, only there are a lot of straps, there are special elastic bands on the belt, I don't understand why the same cannot be done with the rest of the straps. The store put a patch with the Russian flag as a gift