We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 2-10 Business days |
Canada, Europe | 2-10 Business days |
Australia, New Zealand | 2-10 Business days |
Central & South America | 7-30 Business days |
Asia | 7-20 Business days |
Africa | 15-25 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (22) | |
4 Star (1) | |
3 Star (0) | |
2 Star (0) | |
1 Star (0) |
Perfect working shoes, right size, comfortable and breathable. They arrived to me before the estimated shipping date
Very soft and light comfortable to wear
Excellent
Good store and good quality. Thank you
Super, soft, comfortable, for those who have bones bulge, the very thing, and delivery 25 days, thank you
ok
As description. Excellent product.
Number 39 arrived but no problem
Very light and comfortable. Thank you!!!
All right, thanks.
its to big for 35
On a narrow leg
I love it. This is my second pair. That shoes are very comfortable.
Excellent slippers!!!!! At 36r took 5-ku, sat down like poured! Shipping about 3 weeks to peter.
Took the size 7/38 perfectly fit. Size in size go. The package reached grozny in 16 days. Comfortable and light.
Good
Same as on picture,good quality
Excellent goods. Thank you
Very satisfied with the product! Excellent store, congratulations!
Sneakers on a narrow leg. I do not have a wide, but with a long walk I feel that my legs are very tight. Size fits
I order for the second time, everything is fine
Great. The photo is very bright, in fact-how it should be
The squad is also the third time. Don't be so good, don't marvel at those vystachay for one season. Ale for Taku Tsuna is normal. Came for two Tija. Seller recommend!