SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
2-10 Business days |
| Canada, Europe |
2-10 Business days |
| Australia, New Zealand |
2-10 Business days |
| Central & South America |
7-30 Business days |
| Asia |
7-20 Business days |
| Africa |
15-25 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My daughter wears 36, we took 37 and we could have taken 38, as soon they will be too small for her.
Super sneakers for two years wore without problems, washed in a typewriter.
WoW! I ordered on 21/08/19 and got it on 06/09/19. It came faster than expected and in perfect condition! Very accurate and beautiful. It’s my perfect size, I love it! Seller recommended!!!
Recommended 100%, really liked, very comfortable
Size 38 slightly small
Simpotichnye slippers, a little small. Seller thanks, responsible.
Liked, soft, comfortable, neat. On the leg 22,5 cm size 37 just right. Delivery 2 weeks.
Fast shipping. On the size 37 took 38.
A little small, the quality is not very.
Unfortunately, were small...
Super beautiful shoes and sitting tasty. Also very fast delivered.
Amei
I liked the shoes. Purely summer version light, comfortable, for my problem legs with bones just right, no discomfort, the only negative back of the shoe is a bit harsh matter, will rub if without socks to wear. The sole is made of some light rubber or something like that, whether it stops quickly, let's see. In general, there is a place to be!
I ordered 41 for 41 a little small, but you can put on a wet sock and pull on the leg. Shop, pliable
Took on the length of the foot 25 cm sat perfectly. The sole is thick. With the store did not communicate.
Comfortable. For 39 size I take 40 size. Shoes breathes, for the summer with jeans very well.
Ordered size 40 on the foot size 39. I have a high lift and a wide leg. Sat down as if poured in, my legs were comfortable. These are not my first denim slippers. In the summer is not hot, convenient.
Thank you. And quickly and precisely what I calculated
I take 2 times alone, I really like. size to Russian 39 foot 25 cm about
Very nice shoes. I advise, only the size is a little more.
If the leg is narrow, you can take the size in size. I have a wide leg, at 39 size it is necessary to take 40.
Good quality goods
Thank you to the store, the order has received!!! Shoes in good condition, I order 2 times, since I already know that it is very convenient for foot and walking and for recreation!!! Description and photo exactly, the size took on the table, the size of the foot, size 39, ordered 40 R. convenient and the sole comfortable))) to buy recommend))))
All received very quickly, thank you very much!!! This is the second pair, the first one turned out to be big, wrote out the second one, everything is fine. on the foot 23,5 wrote 38.
Slippers for giving the child excellent! Delivery for our region (Petropavlovsk-Kamchatsky) is fast, two weeks. Thank you