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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 7-20 Business days |
| Canada, Europe | 7-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Excellent backpack, really liked
Супер. Быстро. Рюкзак хороший, слегка пахнет, но думаю пару дней и запах исчезнет. Швы ровные. Много карманов, довольно вместительный.
The backpack is just super, roomy, many pockets. Looks chic.
Very comfortable bag. I liked it. many pockets. packed well. I recommend to buy.
The backpack is charming, medium in size, but roomy. The accessories are very high quality and beautiful. It came in two weeks. Corresponds to the description, I recommend the store!
I did not like the quality of accessories and straps I think will not last long. Looks cheap. In the store "funny prices" Chinese backpacks are similar at cost, but externally I like more.
Excellent, soft, not big but roomy.
Super backpack. Quickly sent, quickly came. Lots of pockets.
The backpack is of excellent quality, the lines are even, the skin is soft and durable. I recommend to buy. Thank you very much to the store. And there are many pockets in it, strong zippers and it is roomy, although not huge in size.
Backpack incredible, comfortable size, soft leather, can be worn as a bag. In general, delight
A good backpack, took for pasta
I liked the backpack. Shipping fast. I did not communicate with the store.
I liked the backpack very much. I wear it with pleasure. Lining is good. The order was sent and went quickly. The store and I recommend it.
Backpack gorgeous!!!! Leatherette soft. Easy! The accessories are pleasant. Front pocket in one direction, but in the entire height of the backpack. Side pockets smaller, keys, travel, mask, certificate, etc. It will. The main department is one, inside a small pocket with a zipper (passport fit no more), the second without a zipper. I came quickly.
The backpack is good, soft, the lining fabric is thick. delivery is fast. The only thing that upset, after a week of use on the back of the bottom appeared rubbing (tears upper layer of leather. Zama)
All is well. I ordered the second backpack (for my mother). Shipping fast. Suggest to buy
Excellent backpack, nice eco-leather, quality accessories, very many small pockets. Delivery about two weeks. thanks to the store. I recommend.
Отличная! размер 33х28х12.Все замочки работают,сшита аккуратно, соответствует фото продавца.Очень довольна!Спасибо!
Excellent backpack, leatherette soft, looks like a natural leather. Lots of pockets.
качество огонь!!!
I liked it very much. Stylish, suitable for everything. I recommend) soft, light, thank you very much
Super backpack, the quality is good, I advise everyone.
Good, soft, made sufficiently high quality. There is an unpleasant smell. Purchase satisfied
Fast delivery through the post office of the savings bank. Pleasant to the touch. Nice looking
Liked the handbag, attracted what can be worn in the form of a backpack. But the shape does not hold, because soft