We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 2-10 Business days |
Canada, Europe | 2-10 Business days |
Australia, New Zealand | 2-10 Business days |
Central & South America | 7-30 Business days |
Asia | 7-20 Business days |
Africa | 15-25 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (25) | |
4 Star (1) | |
3 Star (0) | |
2 Star (0) | |
1 Star (0) |
A little big
perfect, thank you
Come size in size, quality, lightweight. Delivery to St. Petersburg about 2x weeks.
I took on the size 39-this 8.5 for my leg was large, but also on a wide leg, perfect, the quality is normal all as described on the site, came quickly.
Nice slippers. The length of the foot 25 took 8,5 a little loose, but not critical
Shoes like slippers. Who has a wide foot or bones is a find. The only thing is to ask to be a little deeper, but it's for me. Look decent, not skis. Thank you for the fast delivery to the store. Size order your native, no longer necessary. I recommend.
I order for the third time)) I recommend!!!!
Great. Soft comfortable no slip
Cute and confortable. Ask for 1/2 higher number if have wide feet as me.
Nice slippers, size is in size, ordered 35. Without marriage, clean, fast delivery.
At 38 russian 7 size a little rests on the finger, but without the insole is normal. And so cool, soft, really liked. Thank you store! Track tracked, delivery 2 weeks.
Comfortable.
Very nice arrived quickly thank you store i recommend greetings from chile
a very honest store
I order 2 pairs, well, just oooochen comfortable shoes. I recommend to everyone. Odorless, light, soft. Legs do not get tired.
Very comfortable and nice
Super comfortable! I recommend!
Just super, thank you very much store
I constantly order these slippers. Super simple. For work are simply indispensable when you need to run a lot. Lightweight, comfortable. My size is Russian. 38, I take 39
Good soft sneakers. Fit on a wide leg. However, the size of 8.5 is too small for rus 39-39.5. ((the track was tracked, it came to the post office. In general, i recommend, but the size is more accurate to choose.
Excellent and perfect for wide feet. Sole length 25,7 cm
Excellent sneakers on my 39 came up size 8. although i did not notice in the photo that they are golden. I could guess from the name, but i did not guess). Delivery is very fast. The store is handsome!
Very cool and light slippers
I order the third time, the most comfortable shoes, very satisfied, the delivery is fast
Everything is excellent at 38,5