We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Really liked, light crosses! But one thing but... The size 7.5 turned out to be large by 39 size russian))) I will order again
The size approached the length of the foot 25 cm. Put on with a creak, but walking in the garden is easy.
Excellent quality, comfortable and fresh
Very comfortable shoes, did not even expect that they would like it so much. The size of 23,5 cm-№6 just right. Many thanks to the store! Delivery less than two weeks-super!
The goods are quality, delivered quickly, puffs when sending was not.
Sneakers are good, took such a husband, i liked everything very much, the size approached, ordered myself, focusing on the table of the store, great for half a centimeter, it was possible to take a smaller size. My leg is exactly 25 cm, took 7.5, but would fit freely in the seven
Match, packed in 2 packs, backs Wrinkled, 40 marking, took on the foot 25,5 cm, back-to-back, insole 26 cm, in rb 40 days, i recommend
Wife liked, breathable sole
Comfortable slippers, fit in size according to the ruler
smells more, than possible
Thank you! Everything is fine, i'm happy.
Super shipping to buryatia. Everything came perfectly. The quality is excellent. I advise the store.
Delivery took only three weeks. Looks cute. Very light. Liked. Tracked from start to finish. Everything is clear. Seller ten stars
Ordered 28.07, received 14.08. Very comfortable and comfortable. In russian 39 came up, even freely, it was possible for a smaller size. In general, satisfied.