SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It arrived very quickly. Well packed. It works very quietly, which I was interested in. I am pleased.
Perfect!
Хорошая мышка. Пришла быстро- дней 10. Все целое. Подключила через коннектер usb. С продавцом не общалась.
Хорошая мышь. Ноут находит быстро. Заряжается от usb
llegó en un tiempo prudente a chile, descripción exacta, funciona 100%, vino bien embalado recomiendo al vendedor
The shipment was fast and came in exelent conditions, thanks
Excellent quality, everything works, good packaging, instant delivery to Omsk!
Super myš, doporučuji
Mycha spoko. Działa jak w opisie.
es igual que la foto es cómodo para cojer con la mano a mi chico le gusta mucho espero pedir algo más a este vendedor y llegó en buenas condiciones bien orotejido
tres bonne souris effets de lumiere que mon fils a adorer je recommande
i got the package and it looked exactly as described, i was able to connect the 2.4ghz but still haven't figured out how to connect the Bluetooth. i recommend this store
The mouse is cool, during work it is highlighted with different colors.
Order arrived within the established time. Is my second mouse of the brand and I am super satisfied with the 2
Looks good. everything seems to be working well. Fast shipping and delivery
Excellent mouse for its money came in 4 days. I advise everyone to see how long it will last
The request came with 20 days delivery came a simple box was crumpled but the product was in perfect condition working it is fragile and very light only you quite careful with it will very hard.
Set the wrong track for tracking you need to request from the store, before the MSC went a week, works with the laptop norms, silent only right and left button.
Detained for 2 weeks. It's a whole thing. Everything works. All as in the description.
Great mouseWorks smoothly!!! Does not light!!! Nice working!!! Thank the store for the sent out excellent goods and good quality!!! Wish him good buyers!!! Definitely I advise you of this seller!
Delivery fast-the mouse is beautiful good, but it did not fit me, it is very flat and the hand is always in tension. I will use the old one, and I'll give this one as a gift. Thank you store...
Delivery of days 10. to the nearest point of SDEC, it is not convenient only to get that you can only get the most addressee with a passport, even a member of of of of The mouse itself is awesome. The switch has 3 positions-off/work from Bluetooth/work from the adapter. Connected immediately on Bluetooth to the laptop, now the extra port of yusb is free. Very convenient. The cover of the keys is SoftTouch, very nice, but from the fat fingers there will be prints. In the kit is a short string for recharging, a connector on the mouse microUSB. The mouse is cheerful, shining with all the colors of the Chinese New Year. I'm happy. I will complement the feedback after full testing.
Top for your money. The material is pleasant to the touch. In the hand it sits well.
Excellent mouse, the child really likes. Delivery by sdecom on time! Does not require batteries that are very convenient
Chic mouse, with a matte coating. On the W7 connected with the adapter without problems. Until it is not usual only after a humpback mouse, and so everything is fine. Thank you