We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As always a great product and fast delivery up to 3 weeks in Kiev
Charger did not work as expected. Used with different power sources and it did not performed as it should.
Everything perfect according to description! At the moment it works perfect!
Charges! The size of the phone. Not very stable in any position. If the wire goes into tension or it's just to touch, then the charge turns on the table. And all because the wire connects from the side. But because of the features of the two-format design in another way it was not placed.
I take in this store is not the first gadget. "Baseus", as always on the level! Design, materials, workmanship at the highest level! Packing-you can safely take for gifts. In my opinion, the products "baseus" have long been not inferior, but in many ways surpass the coolest American, South Korean and Chinese world brands, although not very untwisted in Russia. The track was tracked badly, the store sent in 12 days, perhaps due to problems with coronovirus-but despite this the goods arrived to perm in 42 days. All citizens of China: Thank you for your work and wonderful things that you produce! With great respect to your country!
Terrific fast charge good
Quick delivery and the charger is functioning very well.
It came in 2 weeks! Quality good iPhone charging standards.
Thanks to the store. The goods received. Good charger, works fine.
Expensive. But the appearance and packaging are good. Until he was a father-in-law.
Track tracked, everything works. Included cord and wireless charging module (power supply no!!!) Of the shortcomings Did not like the charging indicator and the cord connector on the opposite side If near the bed to put the indicator shines in the eyes, if to expand the cord interferes. In general, for charging on the table or work the most it.
Normal QI Wireless charger. Unfortunatelly, no fast charging option
fast charging, good quality
Looks certainly excellent, weighty, but Chet slowly as it charges, and warms a little
Great charging! Everything works as promised. I'm happy.
Its nice, but I tried with 5 different wall chargers (QC 3.0/2.0/PD) and cables too, but It was never capable of FAST wireless Charge my Samsung S10e, just standar 5w. (but yes with other wireless charger, Im pretty sad)
Not the first time we take charging bazeus but this time surprisingly the leg became plastic
Charge well, both watch and mobile. Solo one at a time.
working well, the removable stand is quite wobbly when assembled..smart design though, if able to change degree of tilt will be good
Excellent charging iPhone 8 charges without problems
Perfectly charges iphone11