SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ordered from the Russian government, but in fact came from China. The package is a little crumpled, but did not affect the mouse. The store is sociable. Product recommended!
Sensa does not break (norms). Unlike the old one, this quiet one. Double click quickly. Back works properly. I was embarrassed by the fact that the parcel was not tracked in the mail of Russia, but so arrived quickly
Arrived very quickly (2,3 days), everything works. In the hand sits comfortably, after the stock Sky and Earth. Thank you.
Externally beautiful, the brush lies well. However, I have not yet connected or used in the case.
The mouse is excellent, everything works clearly, the declared color came! Smooth presses, wheels smoothly walk.
I'm used to mice, which I can completely girth, here the hand is rather on the mouse, because the right side is enough to speak to and I'm not used to it yet. Additional buttons are excellent. Delivered quickly.
The order corresponds to the description, the mouse is good, after its need to get used
Mouse cool! Conveniently lies in the hand, the main buttons work almost quietly, auxiliary have a characteristic noise when pressed. In general, you can take!
Great stuff. After my office, it's different. Sounds nice. Backlight cool
It came before the stated deadline, everything works, glad to fast delivery.
Arrived fast, no charge and well packed. Mouse quality and working perfectly
Good mouse , really silent , nothing more to say, the DPI work better than I expected , but the light are not visible during the day , so have that in mind
Everything is fine. the order arrived quickly. the store did not delay the shipment. The mouse came in working condition, despite the appearance of the packaging.
The mouse is cool, the backlight is smooth to change colors. I really liked it.
The mouse is fully working. Easy only, and so the norms
Two weeks before Kaliningrad. Very comfortable big mouse. Let's see how much is enough.
The mouse came quickly, in a week! Looks good. I tried it, it works fine, the backlight is shining, I will not say that it is quiet, but it does not bother the work.
Delivery 22 days the mouse works to the design must get used to the previous smaller color changes randomly OK!!!!
was fast in Holland but then it cost 20 days before i get it
bastante bien a mi hijo le gusta
Хорошая мышка. По пользуюсь и дополню отзыв
Just a regular mouse with buttons for brownser. He doesnt come with drivers too the buttons cant be programmable. Just a regular mouse.
The mouse is comfortable, came 9 days earlier (should have arrived in 22 days)) Novosibirsk,
Everything works, for such a price tag everything is OK, the left and right buttons are almost silent, screl is also quite quiet, the rest of the buttons are certainly ringing
Отличная мышь, без звучная, теперь хоть жене не буду мешать спать)))