We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delay in arrival of goods
Parcel received in time and time trusted store products conform to the description and good quality
I just got it but it's very fat and it's very warm.
Very hot. Happy shopping
Fine and well packed and quickly
Good article. Quality unbeatable price. But as with clothes it is impossible to get right with size. I'm a little small even though I'm a 3XL that would come here to be an M or L.
For its worth, very good.
Wrong color sent. Seller agreed to $3 refund.
The order took 3 months for etr delivered
A wonderful product warm for winter and I recommend it to everyone
Norms! delivery fast!
Item received in good condition. Item is good.
Warm, beautiful. I think it is necessary to take a larger size.
Thank you good product
5 + .. Very satisfied
Have 175cm 94kg's arm the WH wholly tie harness. 3XL flexible.
its more like s size but is very nice .
I took XXL for size 52-54. A little too small. On the male L (52-54, height 176) take XXXL. To the touch is very nice, the lining in the form of fur is very tender. The hood is shallow. Let's see what will happen after washing. Its money is exactly worth (took for 1271 ruble).
warm and nice..
Sweater well uszyty, nice. Insulated thin fur trim on the bottom for whole even in the sleeves. Very fast arrived. Already 20 Dec was in Poland ready to doręczenia. Otrzymałam 2 January but this wine our mail.