We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 7-20 Business days |
| Canada, Europe | 7-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Excellent, I'm super fast! Comes with gift and looks tough material! Super recommended
Very cool backpack. My wife is delighted. Excellent quality. Lots of compartments and pockets. Very roomy and light. Perfect for traveling. Thank you very much to the store. Very nice to get a useful gift. If you are looking for a super light, comfortable, functional and beautiful backpack-this is what you need.
The backpack corresponds to the description. Beautiful color, smooth seams, threads do not stick out anywhere, on the sides there are small reflectors. If anyone cares, there is no lining inside. They purchased a child for trips to the library and on mugs, were satisfied. P.S. As a gift, the store put in the parcel a fabric pencil case with a zipper. Thank you.
I liked the backpack! Beautiful, big. There are pockets. The bottom is thin.
Great backpack! Big, beautiful!
It was a bit bigger than expected but the quality is definitely sturdy. It has a lot of pockets for storage and the store left a cute case. I bought it for hiking and it meets my expectations. Can't wait to use it!
Very fast shipment. As a gift, a cosmetic bag. Not waterproof, rather water repellent.
Great backpack. Just super!
The backpack is excellent, the quality is at altitude. Plus, as a bonus, the store gave a cosmetic bag. Delivery three weeks. Thank you.
Beautiful as described and very fast delivery Nice attention thank you so much! Recommended ++++++
Very cool backpack! Quality at altitude! As a gift put a purse. Thank you so much!
Great thing! So easy! The material is very OK, full of compartments. As a gift, the handbag was put. Recomment, in general.
Got it within 2weeks. It’s light and comfortable to wear. Plus the manufacturer has sent me a small pouch bag as well! Thanks a lot
Convenient, folding in a handbag. Excellent.
it's very nice,has a lot of space and many parts. The bottom does not seem very strong because it has only a thin layer but it is very well sewed.
Se ve como en la foto, parece resintente, completa en cuanto a compartimentos para ser plegable, los acabados no parecen malos
Рюкзак хороший, но 4 звезды за то что разошёлся шов
Nice backpack ，worth for the money 。
très bonne article..
Second time I buy this bug Is amazing . Seller thanks for you gift.
ok
Отличный лёгкий рюкзак. Доставка до Владивостока быстрее чем из Москвы. Спасибо продавцу!
Отличный рюкзак! Все как описано, легкий и очень вместительный! Спасибо продавцу!! Рекомендую
Рюкзак соответствует описанию, пришёл в Краснодар за 2 недели. яркий, в фитнес-клуб ходить удобно. Упакован на 5+, пока всё нравится.
Супер , положили подарочек. Огромное спасибо. Качество на высоте. Кто часто летает рекомендую.