SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ultra-Quiet Pet Water Fountain Auto Filter USB Electric Cat Dog Water Dispenser&Burnout Prevention Pump 1.5L Recirculate Filtring 
Water fountain is easy to assemble. Quietly working, our cat really loves it, he used to drink from the tap now he has this lovely item.
It is the third time I buy, the pump will be given fast, in a matter of months, I do not know if that is the service life of the pump
It fascinates Me is super comfortable and easy to install! I recommend it to the 100%
I can't complain, the qualities are not very good to say but for the price it is and its function, it goes well
The fountain was driven, my Kitsy was selected, there was a drink from a bowl, a Tilki from a tap, and from this thing the water was fed. Recommend
A very great product I recommend buying there is no sound for the device
Really well made and cute. Recommend
Seems to work well enough. The motor is a little weak and can stop at times, but unplugging and replugging it solves it. Once it’s going, it tends to go for hours and hours without issue.
Received in FRANCE quickly, paying 6 € 42, in position 2 is not too bad, and much less noisy than my old water fountain, on the other hand I will have to change the socket, because it is not French and the adapter and very poor quality. The general quality of the fountain remains correct, even if the latter remains small, it will even pass through the dishwasher.
Shipping to Spain in less than a week. Good price and very good product. Well packed
Everything arrived, well packaged and working properly. Comes with manual and is super easy to assemble. Has a water volume adjustment in the engine, I thought it was great. I loved and I hope my girls like it TBM.
Pentru suma plătită, își merita banii! Funcționează bine, deocamdată. Sper sa funcționeze bine și pe mai departe!
The kittens approved and has already been tested after installation. Item as described in the ad. It was worth it, the delivery was fast.
As I imagined it would be taking into account the very affordable price. It's simple to get it going. I did not feel much security in using the filter that comes included, I decided to mount without it. I prefer to just change water and wash everything regularly so it is great that you allow this option. I found it to be relatively quiet (the engine makes quite acceptable noise), but I have no comparison term. Satisfied.
Everything works. The cat does not drink from there yet
I loved this fountain for my cats, it is very beautiful and of good quality. I totally recommend, it doesn't make any noise. Thank you!
works well
It looks very cute. Can't wait to install it.
Quality product price מצויין. Very quiet. Worth the price. Recommend very
I received the product, now I'm going to put it together to see if I want it
Orrima
Well received this order, I thought a little bigger but super my MMI is very happy! I recommend! Thank you store!
It was very fast and I love it a little small but it does its function
It is exactly what is shown in the image, I loved it super and it does nothing of 1000% recommended noise and arrived very ON TIME <3
just as listed...