SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good product, arrived on time.
Excellent, recommend buying
Delivery a little less than a week, on Windows 10 the Gigabit Ethernet port runs off, on all home Android devices too, and on Windows 7 you already need to put a driver, everything is available on the complete disk. USB hub ports work directly and everywhere.
This gift is to me? Oops! Loved! On this, the store has customized package, what is the product even more beautiful and the importance with the environment too. Delivery was very fast, not gave or 20 days.
Good quality, did not warm up when using with rj45 cable. works on smartphones
I removed 2 stars because in the title it is noted 3.0 and 2.0 so I ordered thinking it was USB 3.0 and no it's 2.0 and the port in 100Mbps... suddenly 13 € it's expensive for what it is and given the time it had to wait to have the device
Works great
Everything is fine. Not the first time I take from them! As always, the quality is on top!!
As described, great quality would buy again!!
Thank you
The best producer and advise him to deal with him is worth
Everything works. Very fast shipping. Just over a week. And also with tracking all the way. It's a miracle. After other parcels that go for months and unknown where.
Very good quality this brand. perfect
thank you
Works very well I recommend
The order arrived very quickly by courier. Everything works and corresponds to the description (I took USB 3.0 for my mibox'). I recommend.
Nice Hub plug and play, good shape, quality material, strong cable 11 inch.
Quality good high land leading well being in at all.
Product exactly as described! Great quality as well as all ugreen products, I am a big fan! Sent on the same day of purchase and arrived without fee!
Goods of delivery ukrposhtoj for 24 days, in the factory, reception packaging. Up to the computer 'uthera Che is not a sound, ale vyglad has a good.
Hub of excellent quality. 15 days to deliver in Rio de Janeiro. Super recommend.
The product is of great quality, well built, excellent performance and quality. I definitely recommend. I tested it on my Xiaomi TV box, on 02 notebooks, one of them only 2.4G band and I was surprised by the result. Can buy without fear. Even on the cell phone because the OTG function worked.
Everything came, well packed, not yet checked.
Thank you store!!! All very high quality!!! Got from Hong Kong to Rostov on Don for a week!! Adapter came along with LAN cable!!! Mi Box s works with adapter well! Internet steady!!! Good friends from China!!!
Everything is fine, works properly, looks gorgeous. Delivery 3 weeks of Ukrmail. Recommend!