SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Pochicken all beret smartphones projectors laptops TVs stationary computers
Done qualitatively. For Windows 7x64 drivers do not pick up, you need to download from asix.com.tw, for the model ax88179 (not A). After installing the drivers, everything works perfectly, the connection speed is 1000 MB. Not the first time I buy the goods of this manufacturer, whether it's a Bluetooth adapter or a network hub, everything is always at a high level. Recommend.
Shipping was fast and arrived well packaged come with adhesive toast. Worked in Mi Box after update to Android TV 9.0
The best quality frankly is very excellent and light what needs any definitions of Windows 10 system
The adapter is excellent, works in Windows and Linux without problems. Ugreen as always on top, I recommend the product and store.
Super rewarding
Great adapter. Its 1000 Mbps issues. All ports are working.
Everything is like in the description!. Everything works, the Internet also connected, immediately connected..
I ordered it for MacBook M1, an ethernet cable works fine. The ethernet speed in my region isn't above 100 mbps, so I've just got a stable connection & less EMF harmful radiation. Can't tell about higher speeds. The adapter warms up pretty well during a work. 15 days of delivery from Singapore to Israel.
Delivery to Rostov N/D fast, only 4 days, brought by The Courier. I took for ugoos X4 Pro (which was with marriage-no internet on Wi Fi and Lan)-through the adapter Internet appeared immediately. Adapter super-I advise. Thank you to the store, everything is super. On the violins, the Speedtest ugoos-and through the adapter, all the rules, and the fact that 46 Mbps then I have a tariff of 50 Mbps, and so sure it
Great store, and products ugreen are great.
13 days to delivery, excellent product quality very good, ugreen as always congratulations, even sent a gift sticker my daughter loved.
Good Goods. Everything works, as a gift stickers)).
I really satisfied with the quality of item and store's fast delivery. I would like to recommend this item and seller as well.
Very good, recommend. To using for turbine my miboxs 4K
Qualitatively made, in Windows decided immediately, Xiaomi Mi A1 Android 9, also sees the adapter. Speed didn't measure.
Got everything right and the product is quality will test
works great
Fast delivery from a warehouse in Russia. Works, the USB speed is 3.0. Recommend.
He arrived in good condition. So far so good. Thank you very much :)
The order is made in 5 days, delivery in Postamat. The description exactly corresponds to the characteristics. Checked work with laptop (Win10) and Mi Box s 4K (Android TV).
Everything works, a USB hub is made qualitatively. Everything is good from packing and to the design of the device itself, which is worth its money. And the delivery did not take much time. Ugreen-quality at altitude as always. Recommend.
Very fast shipment and delivery. Everything is very high quality and works fine, including TV boxes and TV sticks!
Good product, came in perfect condition and well packed. Arrived fast and working perfectly. Recommend the store and the store.
Works amazing on my laptop. Very fast connection and easy to carry on a backpack. I recommend this product.